Medical Receptionist / RN Care Coordinator

🔥 10 minutes ago

🌐 Philippines, Nicaragua, +3 more countries – Remote

🇵🇭 Philippines – Remote 🇳🇮 Nicaragua – Remote 🇭🇳 Honduras – Remote 🇪🇨 Ecuador – Remote 🇨🇴 Colombia – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

✨ Medical Receptionist

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Staffing For Doctors

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2025

🏥 Healthcare

🤝 B2B

🎯 Recruiter

Healthcare • B2B • Recruitment

Staffing For Doctors is a U. S. -based staffing service that places HIPAA-trained, specialty-matched virtual medical assistants and related clinical support staff for medical practices. Their remote team members handle scheduling, EHR documentation and charting, prior authorizations, patient communication, and other administrative/clinical tasks across dozens of specialties; hires are presented quickly (matched in 24 hours and live/onboarded within ~48 hours) at a flat $14/hr rate with no long-term contracts. The company emphasizes compliance and data security (HIPAA-trained staff, SOC 2 certified, BAA included, 256-bit SSL), white-glove onboarding via a dedicated customer success manager, and serves practices through a portal and demo/onboarding process.

📋 Description

• Manage inbound and outbound calls, texts, and emails with a professional, clinically grounded presence • Execute insurance verifications, prior authorizations, and benefits tracking across Commercial, Personal Injury, and Workers' Compensation plans • Manage Workers' Compensation and Personal Injury case files • Review, organize, and manage complex patient case files using clinical judgment to understand treatment plans, provider notes, and case context • Track authorizations and manage documentation across Commercial plans, Personal Injury claims, and Workers' Compensation cases • Schedule consultations and maintain provider calendars • Maintain audit-ready chart records • Coordinate with patients, providers, external administrative partners, legal firms, and insurance adjusters

🎯 Requirements

• Registered Nurse (RN) or Nurse Practitioner (NP) background required • Minimum 3 years of hospital or acute care nursing experience • Minimum 2 years of experience as a Virtual Medical Assistant or Remote Patient Care Coordinator • English-only candidates must be based in the Philippines with fluent, clear, professional spoken and written English • Bilingual candidates must be based in LATAM with fluent spoken and written English and Spanish • Hands-on experience verifying and processing Commercial Insurance, Personal Injury, and Workers' Compensation claims • Strong proficiency in calendar management, multi-channel messaging via phone, text, and email, and electronic health record management • Preferred: direct experience using eClinicalWorks (eCW) • Preferred: clinical background or VA experience in Orthopedics, Pain Medicine, Physical Medicine & Rehab, or Neurology • Preferred: experience supporting a medical-legal firm or medico-legal documentation workflow