Virtual Dental Front Office Receptionist, Bilingual

🔥 13 minutes ago

🌐 Nicaragua, El Salvador, +4 more countries – Remote

🇳🇮 Nicaragua – Remote 🇸🇻 El Salvador – Remote 🇨🇴 Colombia – Remote 🇭🇳 Honduras – Remote 🇵🇪 Peru – Remote 🇬🇹 Guatemala – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💬 Bilingual

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Staffing For Doctors

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2025

🏥 Healthcare

🤝 B2B

🎯 Recruiter

Healthcare • B2B • Recruitment

Staffing For Doctors is a U. S. -based staffing service that places HIPAA-trained, specialty-matched virtual medical assistants and related clinical support staff for medical practices. Their remote team members handle scheduling, EHR documentation and charting, prior authorizations, patient communication, and other administrative/clinical tasks across dozens of specialties; hires are presented quickly (matched in 24 hours and live/onboarded within ~48 hours) at a flat $14/hr rate with no long-term contracts. The company emphasizes compliance and data security (HIPAA-trained staff, SOC 2 certified, BAA included, 256-bit SSL), white-glove onboarding via a dedicated customer success manager, and serves practices through a portal and demo/onboarding process.

📋 Description

• Manage recall lists and proactively schedule patients for preventive and follow-up appointments • Schedule, reschedule, and confirm patient appointments • Answer inbound calls and assist with AI receptionist overflow • Coordinate patient care and provide exceptional customer service • Perform dental insurance verification and eligibility checks as needed • Follow up with patients regarding recommended treatment plans after exams • Contact and reschedule no-show or missed appointments • Maintain accurate patient records within the practice management system • Support additional front office administrative tasks as assigned • Collaborate with multiple providers to ensure efficient scheduling and patient flow

🎯 Requirements

• 3–4 years of recent experience working in the front office of a U.S. dental practice • Bilingual English and Spanish, spoken and written • Experience with patient scheduling • Experience with recall management • Experience with dental insurance verification • Experience with treatment follow-up • Experience with no-show management • Experience with general patient coordination • Ability to multitask in a fast-paced environment • Excellent verbal and written communication skills • Strong customer service and organizational skills • Comfortable learning new processes and taking on additional responsibilities • Experience using EagleSoft EMR preferred • Experience using the Weave phone system preferred • Experience supporting a multi-provider dental practice preferred • Dedicated, quiet home office suitable for HIPAA-compliant work • Reliable high-speed internet connection • Computer capable of running multiple applications simultaneously • Quality USB headset with microphone • Backup power and/or internet solution preferred

🏖️ Benefits

• Full-time contractor position • 40 hours per week • Negotiable pay rate depending on skillset and experience • Monday through Friday schedule, 10 AM to 7 PM PST • Comprehensive training provided by the practice • Direct supervision and ongoing support from the Practice Owner/Doctor • Backup power and/or internet solution preferred