Virtual Practice Admin Specialist, Charm EHR Experience

🔥 1 minute ago

🇵🇭 Philippines – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

👻 Ghost score 22%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Staffing For Doctors

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2025

🏥 Healthcare

🤝 B2B

🎯 Recruiter

Healthcare • B2B • Recruitment

Staffing For Doctors is a U. S. -based staffing service that places HIPAA-trained, specialty-matched virtual medical assistants and related clinical support staff for medical practices. Their remote team members handle scheduling, EHR documentation and charting, prior authorizations, patient communication, and other administrative/clinical tasks across dozens of specialties; hires are presented quickly (matched in 24 hours and live/onboarded within ~48 hours) at a flat $14/hr rate with no long-term contracts. The company emphasizes compliance and data security (HIPAA-trained staff, SOC 2 certified, BAA included, 256-bit SSL), white-glove onboarding via a dedicated customer success manager, and serves practices through a portal and demo/onboarding process.

📋 Description

• Run the daily administrative operations and patient engagement for a specialized functional medicine practice • Handle patient communication via phone calls, emails, and portal messages • Navigate Charm EHR • Manage lab ordering and uploads • Process payments • Strategically maintain the calendar • Proactively manage return-visit intervals and appointment lengths according to billing notes • Look 1–2 weeks ahead to align visit timing with lab turnaround schedules • Triage incoming phone calls, emails, and portal messages • Deliver warm, personal outreach while guiding patients toward optimal appointment and care options • Review voicemails and messages • Collect payments • Process lab downloads and uploads • Manage Fullscript order signals • Update MailChimp lists • Answer inbound calls and respond to patient inquiries • Handle sensitive conversations regarding scheduling, practice policies, and care plans • Validate patient concerns, explain scheduling or clinic options, and guide patients while maintaining practice boundaries • Cross-reference billing and encounter notes to execute exact return-visit intervals and visit lengths • Monitor lab completion timelines and proactively adjust visit lengths or reschedule appointments when needed • Triage and clear voicemails, portal messages, and emails • Process billing and follow through on billing-note task items • Download, upload, and link laboratory results in Charm EHR • Monitor Fullscript order notifications and send customized check-in notes • Maintain MailChimp email lists • Assist with basic creative or marketing materials in Canva • Evaluate lab delays, partial lab completion, and split visits using clinic guides before escalating issues to the provider

🎯 Requirements

• Minimum 2+ years of direct experience supporting a U.S.-based Functional Medicine or Naturopathic medical practice • Direct, hands-on administrative experience navigating Charm EHR (non-negotiable) • Fluent, highly articulate spoken English with a neutral accent that allows patients to communicate comfortably over the phone • Ability to evaluate clinical/administrative variables, cross-check details independently, and execute complex schedule adjustments without relying on constant oversight • Dedicated, private, HIPAA-compliant home office • Reliable computer (PC/Mac) • High-speed internet • Backup power/internet solutions • Noise-canceling headset • Prior experience using Fullscript, MailChimp, Canva, and major laboratory portals (LabCorp, Quest Diagnostics) is a strong plus • Interest in taking on creative projects, marketing materials, and practice expansion tasks once daily operations are mastered is a strong plus

🏖️ Benefits

• Off on major holidays and pre-scheduled practice closure dates.