Manager, Systems Support

🕒 6 days ago

🌲 Oregon – Remote

🌲 Oregon – Remote

💵 $97.8k - $186k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

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The Standard

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1906

💸 Finance

👥 HR Tech

Insurance • Finance • HR Tech

The Standard is a comprehensive provider of insurance, retirement, and investment products and services, targeting individuals, families, businesses, and organizations. Based in Portland, Oregon, and part of the StanCorp Financial Group, Inc. , The Standard offers products such as life and disability insurance, annuities, vision and dental coverage, and retirement plans. Their solutions aim to facilitate financial wellness and enable effective benefits administration, catering to clients of all sizes. The company is renowned for its people-first commitment and innovative partnerships, contributing to a seamless customer experience.

📋 Description

• Ensure effective performance management practices are in place and drive a culture of continuous improvement • Lead the planning, prioritization, development, and implementation of integrated business solutions • Review proposed integrations of new applications to assess impact and ensure maximum availability of system applications • Collaborate with business units on defining and leading business plans that leverage technology and business processes • Manage vendor relationships, including market research for vendor-hosted solutions • Provide regular reports/updates on team and system performance, incident resolution, and team development progress • Ignite enthusiasm, drive, and dedication by showing genuine respect and empathy

🎯 Requirements

• Bachelor’s degree in business, Information Services, mathematics, or related field - REQUIRED • Six plus (6+) years of progressively responsible experience in application analysis and design • Strong knowledge of legacy system management, IT, and administrative processes • Demonstrated leadership experience and communication skills with the ability to work cross-functionally and drive change • Experience with process optimization and cost reduction initiatives

🏖️ Benefits

• A rich benefits package including medical, dental, vision and a 401(k) plan with matching company contributions • An annual incentive bonus plan • Generous paid time off including 11 holidays, 2 wellness days, and 8 volunteer hours annually — PTO increases with tenure • A supportive, responsive management approach and opportunities for career growth and advancement • Paid parental leave and adoption/surrogacy assistance • An employee giving program that double matches your donations to eligible nonprofits and schools