Senior Sales Operations Manager

🔥 18 minutes ago

🦀 Maryland – Remote

🦀 Maryland – Remote

💵 $77.6k - $124.9k / year

⏰ Full Time

🟠 Senior

📊 Sales Operations

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Stanley Black & Decker, Inc.

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1843

🚘 Automotive

🏗️ Construction

📦 Logistics

💰 Post-IPO Debt on 2023-03

Automotive • Construction • Logistics

Stanley Black & Decker, Inc. is a leading global provider of tools, outdoor products, and industrial solutions. Known for its iconic brands such as DEWALT, CRAFTSMAN, and Stanley, the company offers a wide range of tools and solutions for various industries, including engineered fastening and manufacturing technologies. Headquartered in New Britain, Connecticut, Stanley Black & Decker is committed to innovation, sustainability, and empowering people through its community initiatives. The company plays a significant role in the skilled trades sector, focusing on upskilling and inclusive culture, aiming for a positive impact on both the planet and its people.

📋 Description

• Optimize the sales operating model for mega jobsites/data centers - standard stages, “what good looks like,” and the weekly/monthly rhythms that keep opportunities moving. • Improve pipeline and forecast accuracy by driving consistent opportunity management, stage definitions, and inspection routines. • Make Salesforce work better for the team by improving data quality, required fields, workflows, and dashboards that match long-cycle project selling. • Connect the dots across the ecosystem so sales teams can execute smoothly across owner-direct engagement, contractor-led projects, and distributor fulfillment. • Create practical tools and playbooks (pursuit plans, stakeholder maps, deal checklists, handoff templates) that reduce friction and increase seller productivity. • Coordinate cross-functionally to remove bottlenecks in pricing, approvals, terms, and execution handoffs. • Turn lessons learned into best practices through win/loss reviews and project retrospectives, then convert them into process improvements and enablement. • Partner with adjacent team members to absorb and coordinate operational responsibilities as business needs evolve, ensuring continuity during periods of team load balancing. • Provide backup support for critical sales operations processes, reporting, and operating cadence management across the broader team as needed. • Lead or support special projects that improve commercial execution, operating efficiency, and cross-functional alignment.

🎯 Requirements

• 5+ years of experience in Sales / Sales Operations (or similar) supporting a B2B sales organization. • Proven experience building and running operating rhythms, pipeline governance, and forecasting for complex, long-cycle opportunities. • Strong Salesforce/CRM capability (opportunity management, reporting/dashboards, data governance, process improvement). • Comfort working across multiple selling motions: owner, contractor/EPC/GC, and distribution/channel. • Strong analytical and communication skills—able to turn messy inputs into clear actions, dashboards, and decisions. • Ability to influence and drive adoption without direct authority (you can lead through structure, clarity, and partnership). • Experience in data centers, construction, industrial/infrastructure, or other project-based selling environments.

🏖️ Benefits

• Medical, dental, life, vision, disability, 401(k), Employee Stock Purchase Plan, paid time off, and tuition reimbursement in addition to programs & benefits in support of your well-being. • Discounts on Stanley Black & Decker tools and other partner programs.