Receptionist

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🔥 0 minutes ago

🚗 Michigan – Remote

🚗 Michigan – Remote

💵 32k - 40k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

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State Farm Insurance - Ivy Fields-Releford Agency

WebsiteLinkedInAll Job Openings

1 - 10 employees

💸 Finance

👥 B2C

Finance • B2C

State Farm Insurance - Ivy Fields-Releford Agency is a local State Farm insurance agency based in Rochester Hills, Michigan, providing personal and small-business insurance products to customers across Michigan, Indiana, and Ohio. The agency offers auto, homeowners, condo, renters, motorcycle, life, health, pet, and business insurance, plus ancillary banking and annuity products, and emphasizes personalized, bilingual (English/Spanish) service with nearly 30 years of industry experience. The team focuses on building long-term customer relationships and helping individuals and families choose appropriate coverage.

📋 Description

• Greet customers warmly in person and over the phone, directing them to the appropriate team members. • Manage appointment scheduling and office communications. • Assist in handling incoming inquiries and maintaining customer records. • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options. • Provide excellent customer service and follow up on customers needs. • Support the team with various administrative tasks and projects.

🎯 Requirements

• Previous experience in a receptionist or customer service role. • Communication and interpersonal skills. • Organizational and multitasking abilities. • Comfortable with engaging in sales conversations. • Basic computer skills, including Microsoft Office and CRM systems. • Bilingual Spanish (required).

🏖️ Benefits

• Simple IRA • License reimbursement • Bonus based on performance • Competitive salary • Flexible schedule • Health insurance • Opportunity for advancement • Paid time off • Training & development