Operations & Support Administrator, PHP

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STAXO Group

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2010

Staxo Group is a Web Design and Development consulting company based out of Oriel House, 26 The Quadrant, Richmond, United Kingdom.

📋 Description

• Manage and allocate helpdesk tickets. • Maintain and update operational reports. • Monitor support queues and service levels. • Maintain hardware and software asset registers. • Assist with purchasing and supplier management. • Track equipment orders and replacements. • Respond to customer and internal support enquiries. • Maintain accurate records and documentation. • Support continuous improvement of operational processes.

🎯 Requirements

• Minimum 2 years' experience in administration and technical support. • Strong Excel, Outlook, Word, and Teams skills. • Excellent communication and customer service abilities. • Strong attention to detail and organisational skills. • Ability to work independently in a remote environment. • Technical knowledge and troubleshooting experience are advantageous.

🏖️ Benefits

• Fully remote position. • 40 days paid holiday annually. • Opportunity to work with a UK-based organisation. • Exposure to multiple areas of business operations.