RCM Director

🕒 May 14

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Logo of Stella Mental Health

Stella Mental Health

51 - 200 employees

Founded 2020

🧘 Wellness

👥 B2C

💰 $5M Corporate Round - Stella Mental Health on 2025-06

Wellness • B2C

Stella Mental Health is a multi-location psychiatry practice specializing in evidence-based and interventional mental health care for conditions such as treatment-resistant depression, anxiety, OCD, and PTSD. The clinic offers advanced treatments including Spravato (esketamine), ketamine therapy, transcranial magnetic stimulation (TMS), stellate ganglion block (SGB), medication management, and various therapy programs (including virtual IOP), and coordinates insurance, financing, and provider referrals to support patient access and continuity of care.

📋 Description

• The RCM Director is responsible for the performance of Credentialing, Access, and Billing (RCM) • Build and lead a fully integrated operating model across Credentialing, Access, and Billing • Ensure providers are enrolled, contracted, and billable as efficiently as possible • Drive consistent, high-quality VOB and prior authorization performance across all markets • Improve cash collections, predictability, and revenue cycle performance • Strengthen payor relationships and contracting position across geographies • Implement scalable SOPs, workflows, and technology (including AI tools) • Coordinate with Market Leaders to educate field personnel on their impact on RCM efficiency

🎯 Requirements

• Bachelor’s degree in Healthcare Administration, Business, or related field • 7+ years of leadership experience across credentialing, access (VOB/PA), and/or revenue cycle management • Deep understanding of multi-state payor environments, including Medicare, Medicaid, and commercial plans • Proven experience in payor contracting and rate negotiation • Strong command of end-to-end revenue cycle performance and cash drivers • Experience with EMR and RCM platforms (Athena preferred) and automation/AI tools • Demonstrated ability to build systems, lead teams, and drive measurable financial and operational outcomes

🏖️ Benefits

• Medical, dental, and vision insurance • 401(k) with company match • A supportive and collaborative work environment • A mission-driven organization that makes a positive impact on people’s lives

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