Sales Development Representative, SDR

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StoreForce

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2010

☁️ SaaS

🛒 Retail

🤝 B2B

💰 Private equity on 2023-04

SaaS • Retail • B2B

StoreForce is an all-in-one retail operations SaaS platform for specialty retailers that centralizes workforce management, KPI and performance management, retail execution, and employee engagement. It provides mobile and enterprise modules that give real-time visibility and enable retail executives, field managers, and store staff to communicate, execute strategies, optimize labor, and improve store performance.

📋 Description

• Prospecting Carry out inbound and outbound sales prospecting • Identify key decision makers and/or key influencers within a prospect’s organization as per defined Buyer’s Personas • Perform active outreach by email, various social channels, and phone calls by using available information • Draft effective personalized messaging to generate interest and start a two-way conversation with prospect • Set up all qualified meetings with Sales Executives • Data Management Maintain and manage assigned accounts by using in-house tools including intent data and CRM systems • Keep account profiles current by updating personas, contact information, store counts, and other relevant data • Use contact identification and cleaning tools for networking, new contact identification, and adding them to accounts • Research Research target prospects, identify key players, understand their pain points, and business goals • Stay up-to-date on market trends, competition, and industry developments • Proactively research prospect’s latest news, annual reports, publications, social media, and relevant StoreForce Resources, incorporating learnings into our CRM • Discovery and Demo Participate in discovery calls in support of the Sales Executives • Support Sales Executives by ensuring the demo system is tailored with proper demo content per prospect based on prospect discovery learnings • Participate remotely in Sales demos with Sales Executives as required • Collaborate with internal teams to build a strong understanding of retail prospect’s needs when preparing for a demo • Contribute to the demo process by providing recommendations for improvement • Sales Support Generate sales collaterals on an as-needed basis to support Sales Executives by monitoring the industry trends and prospect feedback during Discovery and Demos • Support Sales and Marketing team with event participation, as required

🎯 Requirements

• Proven work experience as an SDR, Sales Account Executive or similar role, preferably in a SaaS organization • 3+ years' experience working in a retail environment • Strong communicator, with an ability to build relationships with prospects by phone, social networks, and email • Track record of achieving sales quotas • Ability to think outside the box when researching leads and finding new and creative ways to show how the StoreForce Solution can help the prospect achieve their goals • Experience working with Salesforce and LinkedIn Sales Navigator; Salesforce certification an asset • Microsoft Office Suite • Experience in retail and/or retail systems is an asset

🏖️ Benefits

• Genuine flexibility and autonomy • A great place to learn and develop professionally • Healthcare cash-plan • 25 days’ annual leave each year • Salary sacrifice pension plan with 5% employer contribution • Enhanced family leave policies • A recruitment referral bonus scheme • The ability to participate in tax free salary sacrifice schemes such as cycle to work • Time off to actively support a charity/volunteer