AI Operations Manager

🔥 7 minutes ago

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Storyteller

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2019

☁️ SaaS

📱 Media

🤝 B2B

SaaS • Media • B2B

Storyteller is a developer-focused platform that provides embeddable SDKs, APIs and a CMS to add Stories and TikTok-style vertical video feeds to mobile apps and websites. It offers purpose-built native SDKs for iOS, Android, React Native and Web, plus content management, analytics, native ad support and enterprise features (SSO, SLAs, integrations) so companies can accelerate delivery of immersive short-form content and boost user engagement and revenue.

📋 Description

• Take operational ownership of the configuration, reliability, and standards of Storyteller’s AI tools and AI platforms. • Support the AI Operations team’s response when AI tools, platforms, models, or underlying capabilities change. • Set, maintain, and improve operational standards for how AI tooling is configured, accessed, used, and monitored. • Improve visibility around AI tool configuration, platform usage, access administration, permissions, dependencies, and operational performance. • Identify weak, unstable, or high-friction areas in our AI tooling setup and help develop practical solutions that are durable and scalable. • Work with internal teams to understand where AI tooling is helping, where it is creating friction, and what needs to improve. • Give leadership clearer visibility on where the AI tooling stack is performing well, where it is fragile, and what platform or workflow changes are needed next. • Help ensure Storyteller’s AI tooling remains useful, controlled, reliable, and aligned with how the business actually works.

🎯 Requirements

• Demonstrable experience managing or improving technical platforms, ideally including AI tools, automation platforms, LLM-based tools, or AI-enabled workflows. • High agency and strong ownership of operational outcomes. • Strong technical judgment, especially around AI tools, platform configuration, workflows, permissions, integrations, APIs, and dependencies. • Comfort making decisions in fast-moving, ambiguous environments. • The ability to prioritise trade-offs across a technical tooling stack and act decisively. • A track record of driving operational improvements through to completion, not just identifying or proposing them. • Clear, direct communication and the confidence to uphold standards. • Genuine interest in AI tools and a strong instinct for how quickly the AI tooling environment is changing. • Good judgment about when to act independently, when to ask for input, and how to translate between user needs and platform realities. • Energy, discipline, and follow-through to operate at pace without letting important details drift.

🏖️ Benefits

• 33 Days Paid Leave