Inside Sales Representative

🕒 April 10

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Stress-Free

51 - 200 employees

💰 Venture Round on 2021-07

Stress-Free is a tech-enabled services company that focuses on building a national automotive brand. The company acquires and manages local automotive service shops, transforming antiquated service centers into tech-enabled and professionally managed shops for the next generation of vehicles.

📋 Description

• Convert inbound and outbound calls into confirmed vehicle service appointments. • Achieve and exceed KPIs for conversion rates, upsells, cross-sells, and revenue goals. • Recommend additional repairs, maintenance packages, and service upgrades that benefit the customer. • Provide VIP white glove customer service, ensuring every interaction builds trust and loyalty. • Communicate clearly with customers about services, timelines, and costs. • Use our CRM to track leads, schedule appointments, and document all customer interactions. • Collaborate with shop teams to ensure seamless handoffs and exceptional follow-through.

🎯 Requirements

• Sales Development / Call Center / Inside Sales experience (automotive experience a plus, but not required). • Strong phone presence with experience handling high call volumes (75–100+ calls/day). • Ability to influence and close without being pushy—consultative, trust-based selling. • Skilled at meeting or exceeding sales and service KPIs. • Proficiency with CRM tools and strong organizational skills. • Fast and accurate typing (40+ WPM). • Thrives in a fast-paced, goal-driven environment while delivering outstanding customer care.

🏖️ Benefits

• PTO + 6 paid holidays annually • Medical, Dental, and Vision Insurance • 401(k) with 4% employer match • Employee referral program • Fully Remote: Work from anywhere in the U.S. • Career Growth: We’re expanding quickly, offering opportunities to advance into leadership and higher-earning sales roles.

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