Account Manager

🔥 5 minutes ago

🏄 California – Remote

🏄 California – Remote

💵 $90k - $120k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

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The Suddath Companies

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1919

🚗 Transport

🤝 B2B

Transport • B2B • Employee Relocation

The Suddath Companies is a comprehensive moving and logistics service provider, specializing in residential, commercial, and international moving services. With a legacy dating back to 1919, Suddath offers innovative solutions for local and long-distance moves, employee relocations, and specialized commercial services tailored to various industries. Their experienced team ensures a seamless moving experience with a strong focus on customer satisfaction and operational efficiency.

📋 Description

• Maintain and expand relationships with important large customers; assigned to multiple named customers • Responsible for achieving sales quota and assigned strategic account objectives. • Represent the entire range of Workplace services to assigned customers • Lead the customer account planning cycle and ensuring assigned customers’ needs and expectations are met by the company. • Establish productive, professional relationships with key personnel in assigned customer accounts. • Coordinate the involvement of company personnel, including support, service, and management resources, in order to meet account performance objectives and customers’ expectations. • Meet assigned targets for profitable sales volume and strategic objectives in assigned accounts. • Proactively lead a joint company-strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones for a one and three year period. • Proactively assess, clarify, and validate customer needs on an ongoing basis. • Lead solution development efforts that best address customer needs, while coordinating the involvement of all necessary company personnel. • Achieve assigned sales quota in designated strategic accounts. • Meet assigned expectations for profitability. • Achieve strategic customer objectives defined by company management. • Maintain high customer satisfaction ratings that meet company standards. • Complete required training and development objectives within the assigned time frame. • Accumulate, produce and present quarterly service and volume reports to customer accounts and Suddath service partners. • Present new Suddath programs to existing accounts. • Price and present special projects.

🎯 Requirements

• Bachelor's degree (B. A.) from four-year college or university; or five to seven years related experience and/or training in strategic business to business sales; or equivalent combination of education and experience. • Excellent verbal and written communication skills • Highly customer service oriented • Ability to prioritize and re-prioritize as situations and needs change throughout the workday • Ability to multi-task and organize workflow to manage daily responsibilities, meet deadlines and prioritize work • Strong analytical and problem solving skills • Excellent attention to detail and follow through • Ability to work under deadlines and specific time frames • Ability to develop and maintain positive working relationships with internal and external customers • Ability to demonstrate initiative and to work with minimum supervision • Ability to lead large corporate meetings with customers • Must be able to travel as needed

🏖️ Benefits

• A competitive wage with a comprehensive benefits package, including a 401(k) plan with company matching • Weekly pay for hourly-paid employees. • Biweekly pay for salaried employees. • Paid Time Off (PTO) and paid company holidays • A tuition reimbursement plan where employees are encouraged to continue their education and development