Supabase
51 - 200 employees
Founded 2020
☁️ SaaS
🔌 API
🤖 Artificial Intelligence
💰 $80M Series B on 2022-05
SaaS • API • Artificial Intelligence
Supabase is an open source alternative to Firebase, providing a range of backend tools designed to help developers start and scale their applications effectively. It offers features such as a full Postgres database, authentication with Row Level Security, instant APIs, Edge Functions for custom code, real-time data synchronization, and storage for large files. Developers can integrate machine learning models, utilize RESTful APIs, and take advantage of platform-integrated best of breed products. Supabase is designed to be highly portable, extendable, and user-friendly, making it a powerful choice for startups and enterprises looking to innovate quickly and efficiently.
Support Engineer
Job not on LinkedIn
🕒 March 27
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Supabase
51 - 200 employees
Founded 2020
☁️ SaaS
🔌 API
🤖 Artificial Intelligence
💰 $80M Series B on 2022-05
SaaS • API • Artificial Intelligence
Supabase is an open source alternative to Firebase, providing a range of backend tools designed to help developers start and scale their applications effectively. It offers features such as a full Postgres database, authentication with Row Level Security, instant APIs, Edge Functions for custom code, real-time data synchronization, and storage for large files. Developers can integrate machine learning models, utilize RESTful APIs, and take advantage of platform-integrated best of breed products. Supabase is designed to be highly portable, extendable, and user-friendly, making it a powerful choice for startups and enterprises looking to innovate quickly and efficiently.
📋 Description
• Provide initial and timely responses to all support cases for various topics • Triage support cases directing users to previous answers, documentation, or escalation • Monitor multiple feedback channels like Github Issues & Discussions • Identify internal tooling improvements to enhance support efficiency • Reproduce issues, create test cases and improve test coverage (if applicable)
🎯 Requirements
• 3+ years of experience in customer support • Proficient in SQL (ideally PostgreSQL) • Excellent communication skills and fluency in English • Skilled in using Linux/Unix operating systems and the command line • Experienced working with GitHub Issues and Discussions • Familiar with popular JavaScript frameworks like React, Vue, and Svelte (bonus) • Degree in Computer Science (plus)
🏖️ Benefits
• Fully Remote • ESOP • Tech Allowance • Health Benefits • Annual Off-Sites • Flexible Work • Professional Development
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