Social Media Specialist

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SuperStaff

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2009

🤝 B2B

🛍️ eCommerce

🎯 Recruiter

B2B • eCommerce • Recruitment

SuperStaff is an outsourcing provider with talent hubs and call centers located in the Philippines, Colombia, and the United States. They specialize in building fully engaged leased teams and providing customized BPO solutions. Their services include multilingual support, customer service outsourcing, recruitment process outsourcing, e-commerce outsourcing, and knowledge process outsourcing. With a focus on cost-efficiency and scalable processes, SuperStaff helps businesses expand their talent pools, reduce operational costs, and improve performance across various functions. Their commitment to transparency and high performance drives their partnerships with global businesses.

📋 Description

• Own day-to-day management of social media channels across Instagram, Facebook, Red Note / Xiaohongshu, TikTok, and other relevant platforms • Maintain a consistent posting calendar across multiple markets, including Hong Kong, Singapore, Bali, and Melbourne • Adapt content for different channels, audiences, and local market needs • Monitor social media activity, comments, messages, and engagement trends • Support community management and ensure timely responses or escalation where needed • Create, edit, and publish social media content, including short-form video, reels, stories, static posts, carousels, and other formats • Write clear, engaging captions aligned with brand voice and campaign goals • Support photo and video capture at schools, events, workshops, open houses, and other marketing activities • Edit basic videos and visuals for social media use • Repurpose existing content into platform-specific formats • Create simple social media graphics and layouts using tools such as Canva, Adobe Creative Suite, CapCut, or similar platforms • Support copywriting for social media, campaigns, event promotion, parent education content, and school updates • Ensure content is visually consistent, brand-aligned, and appropriate for each platform • Work with marketing and school teams to gather stories, photos, testimonials, and other content ideas • Support social media execution for open houses, parent workshops, enrollment campaigns, school launches, and other marketing initiatives • Help track performance across channels, including engagement, reach, follower growth, content performance, and lead generation where relevant • Prepare simple social media reports highlighting what is working, what is not, and what should be tested next • Support influencer, creator, and partnership-related social media work where needed • Stay informed on social media trends, platform updates, and content formats relevant to early childhood, education, parenting, and lifestyle audiences

🎯 Requirements

• 1–3 years of experience in social media, digital marketing, content creation, communications, or a related role • Experience managing or supporting social media channels such as Instagram, Facebook, TikTok, and ideally Red Note / Xiaohongshu • A strong sense of visual storytelling and what performs well on social media • Basic design skills and video editing skills using Canva or similar tools • Strong English writing skills, with the ability to write clear and engaging captions and short-form content • Comfort working with school teams, marketing colleagues, and external vendors • Willingness to be hands-on with content gathering, editing, posting, and reporting • Interest in education, parenting, early childhood development, Montessori, or mission-driven brands • **Nice to have** • Mandarin language capability, especially for Red Note / Xiaohongshu content • Experience creating bilingual or localized content across Asian markets • Experience with influencer or creator collaborations • Photography or videography experience • Familiarity with social media analytics and reporting tools • Experience working across multiple markets or brands

🏖️ Benefits

• Salary: PHP 44,000 - 48,500 all in • Schedule: Monday to Friday • Site: Ayala, Makati / Clark, Pampanga (Work from home) • Legal Benefits: HMO with 1 free dependent upon hire • Life Insurance • 20 PTO credits annually • Annual Performance-Based Merit Increases and Employee Recognition • Great Company Culture • Career Growth and Learning • A laptop will be provided by the company