Data Processor, E-Commerce Background

Job not on LinkedIn

🕒 July 31

🇵🇭 Philippines – Remote

⏰ Full Time

🟢 Junior

⬇️ Data Entry

🚫👨‍🎓 No degree required

👻 Ghost score 21%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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SupportNinja

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2015

🤝 B2B

🤖 Artificial Intelligence

🏢 Enterprise

💰 $500k Seed Round - SupportNinja on 2015-04

B2B • Artificial Intelligence • Enterprise

SupportNinja is an AI-enabled outsourcing and customer experience (CX) provider that offers scalable, tech-powered outsourcing services for fast-growing companies. They combine human agents with AI-powered workflows (branded NinjaAI) to deliver customer support, technical support, customer onboarding, conversion, renewals, content moderation, data operations, and finance & accounting services. SupportNinja emphasizes privacy-first design and compliance (SOC 2 Type 2, PCI-DSS, HIPAA, GDPR), offers a Management-as-a-Service (MaaS) launch process, and positions itself as a partner to enterprise and growth-stage businesses seeking to extend capacity and improve outcomes across the customer journey.

📋 Description

• Collect, clean, organize, and process sets of basic data from various sources • Validate the accuracy and completeness of structured datasets • Input text-based and numerical customer and account information from source documents within time constraints • Open and maintain customer accounts by recording account information • Prepare work by gathering information and materials • Navigate conversation flows to uncover business needs, understand customer needs, and position account products as compelling solutions • Maintain data integrity and security • Adhere to company policies and procedures • Meet or exceed performance targets for related KPIs • Continuously improve product, service, and process knowledge through training and continuous learning modules • Collaborate with other departments to resolve customer issues • Maintain a positive, empathetic, and professional attitude toward customers and colleagues • Perform other duties as assigned

🎯 Requirements

• At least 6 months of experience in data entry, data processor or related fields, preferably in a call center environment • Strong communication skills, both verbal and written • Attention to detail • Proficient in using computers and various software applications and data processing tools • Quickbook experience is a plus but not required • E-commerce background • Knowledge in invoicing, promotions, vouchers is a plus but not required • Work remotely from the Philippines • Availability for 9PM–6AM Monday to Friday schedule • Bring Your Own Device (BYOD)

🏖️ Benefits

• Competitive compensation • Retirement Savings Program with Company Matching • Life Insurance • HMO on day 1 • Paid time off + birthday leave • Beautiful facility & Free Meals for onsite positions • Opportunities for skills training and personal and professional development • Experience infinite fun so you can have infinite growth