Content Marketing Specialist

🔥 11 minutes ago

🇵🇭 Philippines – Remote

⏰ Full Time

🟢 Junior

✍️ Content Marketing Manager

🚫👨‍🎓 No degree required

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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SupportNinja

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2015

🤝 B2B

☁️ SaaS

💰 Private Equity Round on 2021-02

B2B • SaaS

SupportNinja is a company that provides customizable and agile outsourcing solutions to help businesses scale and achieve key business outcomes. They specialize in areas like customer experience, customer support, technical support, content moderation, data processing, and finance & accounting. Utilizing AI-enabled solutions, SupportNinja aids over 200 companies in optimizing operations and achieving growth without the burden of extensive headcount increases. Their services focus on flexibility and responsiveness, ensuring tailored solutions that fit the unique needs of each client.

📋 Description

• Plan, create, and publish content across website, blog, social media, email, and press release channels • Develop content calendars and coordinate content production timelines • Conduct market and audience research to inform content strategy and messaging • Optimize content for search engines using relevant keywords and SEO best practices • Monitor and analyze engagement, conversion rates, ROI, and other performance metrics • Generate performance reports and recommendations for optimization • Maintain brand consistency across content and marketing materials • Collaborate with sales, product development, design, and other internal teams • Support planning and execution of digital, social media, email, and traditional marketing campaigns • Track campaign and content performance and implement optimization strategies • Adhere to company policies and procedures • Meet or exceed performance targets for related KPIs • Continuously improve knowledge through training and learning initiatives • Maintain a positive, empathetic, and professional attitude toward customers and colleagues • Perform other duties as assigned

🎯 Requirements

• Minimum of one (1) year of experience in content marketing, marketing, or a related role within an outsourced services environment • Proven track record of successfully creating and executing content and marketing campaigns • Strong written and verbal communication skills, with the ability to adapt tone and style for different audiences and channels • Proficiency with digital marketing tools and content management platforms • Strong analytical skills, with the ability to interpret performance data and identify optimization opportunities • Creative mindset, with strong attention to detail and brand consistency • Strong organizational skills, with the ability to manage content calendars and multiple projects simultaneously • Results-driven approach, with a growth mindset and strong problem-solving abilities • Ability to work the 8PM–5AM Manila schedule • Full-time availability

🏖️ Benefits

• Competitive compensation • Government-mandated benefits • Retirement Savings Program with Company Matching • Life Insurance • HMO on day 1 • Paid time off • Birthday leave • Bonus and incentive plans • Opportunities for skills training and personal and professional development • Employee Referral Program • Remote work arrangement • Work-from-home workstation requirements provided • BYOD equipment arrangement