Data Processor, Healthcare

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🕒 May 4

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SupportNinja

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2015

🤝 B2B

☁️ SaaS

💰 Private Equity Round on 2021-02

B2B • SaaS

SupportNinja is a company that provides customizable and agile outsourcing solutions to help businesses scale and achieve key business outcomes. They specialize in areas like customer experience, customer support, technical support, content moderation, data processing, and finance & accounting. Utilizing AI-enabled solutions, SupportNinja aids over 200 companies in optimizing operations and achieving growth without the burden of extensive headcount increases. Their services focus on flexibility and responsiveness, ensuring tailored solutions that fit the unique needs of each client.

📋 Description

• Perform precise entry of RX information into the ABS system from digital portal workflows in printed format. • Efficiently handle a workload of approximately 400 RX per day. • Work within a fast-paced environment to meet turnaround times as short as 24 hours. • Review and interpret RX data from multiple sources with varying formats and document quality. • Ensure first-time accuracy to prevent costly production errors and the need for remakes. • Operate strictly within defined SOPs and SLAs to maintain data security and integrity. • Coordinate with the CSR team for escalations or support as workflows are finalized. • Meet or exceed performance targets for all related KPIs while adhering to company policies.

🎯 Requirements

• Prior experience in data entry, data processor, or related fields, preferably in a call center environment. • Strong communication skills, both verbal and written. • Exceptional attention to detail is a hard requirement for this role. • Proficient in using computers and various software applications and data processing tools.

🏖️ Benefits

• Competitive Compensation • Adherence to government-mandated benefits. • Retirement Savings Program with Company Matching. • Life Insurance. • HMO starting on Day 1 • Free Dependents: One (1) dependent upon regularization, with an additional second (2) dependent after one year of service. • Paid time off + birthday leave. • Opportunities for skills training and professional development.