Graphic Designer

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SupportNinja

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2015

🤝 B2B

☁️ SaaS

💰 Private Equity Round on 2021-02

B2B • SaaS

SupportNinja is a company that provides customizable and agile outsourcing solutions to help businesses scale and achieve key business outcomes. They specialize in areas like customer experience, customer support, technical support, content moderation, data processing, and finance & accounting. Utilizing AI-enabled solutions, SupportNinja aids over 200 companies in optimizing operations and achieving growth without the burden of extensive headcount increases. Their services focus on flexibility and responsiveness, ensuring tailored solutions that fit the unique needs of each client.

📋 Description

• Principal artists for all Tier-3 print and digital design under Creative Director’s guidance • Serve as creative leads on specific high tier projects from concept to final delivery • Provide continuing mentoring and design-specific education to production artists/and partners via one-on-ones and presentations • Manage and prioritize high tier projects • Complete assigned design/production tasks, from concept to final delivery • Design original artwork, including ads, coupons, and POS promotions • Produce hi-fidelity digital comps/layouts for responsive microsites • Refine/retouch/clip and mask images • Review and follow client brand standards and guidelines • Collaborate internally to conceptualize and execute creative solutions that can be translated across various media platforms • Work with account and design teams to ensure deadlines are met • Stay up to date with industry tools and trends • Prepare creative concepts and present to management and PMO/Account teams for collaboration and approval • Apply pre-press modifications to artwork to meet defined production specs • Maintain and support library of creative/client assets

🎯 Requirements

• Bachelor’s Degree in Design or equally relevant experience • 4+ years as a professional graphic designer/production artist • Must possess experience working on a MAC platform and be highly proficient with Adobe CC apps and Microsoft Office (Word, Teams, Powerpoint, Excel) • Practical experience with marketing design concepts, brand standards • Print production experience is required- understanding of CMYK/spot color, special effects, substrates, and packaging of trouble-free deliverables to varying specs • Can prioritize tasks and complete projects on time • Excellent communication and presentation skills, both verbal and written • Experience with training Individuals and groups on technical processes and software and techniques • Able to work without supervision • Organized and efficient multitasker • Sales and/or customer service experience • A decisive decision maker • A people person with excellent interpersonal skills • Experience with managing Project Management Software • Ability to manage multiple projects at once • Portfolio is required • Demonstrated experience with Adobe InDesign, Photoshop, and Illustrator

🏖️ Benefits

• Competitive compensation • Adherence to government-mandated benefits • Retirement Savings Program with Company Matching • Life Insurance • HMO on day 1 • Paid time off, birthday leave • Bonus and incentive plans • Opportunities for skills training and personal and professional development • Beautiful office space • Free lunch provided daily