Sales Representative II

Job not on LinkedIn

🕒 September 10

🇨🇴 Colombia – Remote

💵 COP2.7M / month

⏰ Full Time

🟢 Junior

🟡 Mid-level

🤑 Sales

🚫👨‍🎓 No degree required

👻 Ghost score 5%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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SupportNinja

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2015

🤝 B2B

☁️ SaaS

💰 Private Equity Round on 2021-02

B2B • SaaS

SupportNinja is a company that provides customizable and agile outsourcing solutions to help businesses scale and achieve key business outcomes. They specialize in areas like customer experience, customer support, technical support, content moderation, data processing, and finance & accounting. Utilizing AI-enabled solutions, SupportNinja aids over 200 companies in optimizing operations and achieving growth without the burden of extensive headcount increases. Their services focus on flexibility and responsiveness, ensuring tailored solutions that fit the unique needs of each client.

📋 Description

• Handle sales calls, emails and chats • Engage with customers to identify their needs and assist in retention efforts • Provide accurate information about products and services • Negotiate and close sales deals over the phone, email or chat • Recommend appropriate products or services based on customer needs • Transfer non-sales-related calls to appropriate teams • Maintain accurate customer interaction documentation in the CRM system • Participate in training programs and continuous learning modules • Collaborate with other departments to resolve customer issues • Adhere to company policies and procedures • Meet or exceed performance targets for related KPIs • Perform other duties as assigned

🎯 Requirements

• Minimum of 2 years of experience in an inbound sales role or equivalent • Experience in a call center environment preferred • Experience supporting customers via phone, chat and email preferred • Strong verbal and written communication skills • Strong negotiation and sales skills • Proficiency with computers and various software applications • Experience with CRM Ninja preferred

🏖️ Benefits

• Company-provided equipment • Competitive compensation • Government-mandated benefits • Opportunities for skills training • Personal and professional development opportunities • Infinite fun and growth opportunities