Business Development Specialist, Fluent English

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SupportYourApp

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

💼 Consulting

📦 Logistics

📣 Marketing

💰 Venture Round on 2017-10

Consulting • Logistics • Marketing

SupportYourApp is an outsourced customer service company originally founded in Kyiv, Ukraine, and now operating globally in over 7 locations. With a decade of expertise, it specializes in providing 24/7/365 third-party customer service in more than 60 languages to over 250 businesses worldwide. SupportYourApp is dedicated to enhancing customer satisfaction by delivering empathetic and professional support across various communication channels. Their services are integrated into a custom-built QCRM system and compliant with security standards such as PCI/DSS & ISO/IEC 27001:2013. The company partners with tech giants like Calm, MacPaw, and SplitIt, offering scalable support solutions that include customer service, tech support, and back-office outsourcing.

📋 Description

• Prepare proposals and presentations, conduct meetings, draft contracts, and negotiate through deal closing • Use AI tools to enhance productivity and optimize workflows • Research industry trends and potential markets for business opportunities • Identify, qualify, and manage inbound and outbound lead pipelines • Build relationships with potential clients and stakeholders and understand their business needs • Develop relevant solutions for potential clients • Track and report personal KPIs accurately and on time • Collaborate with the team on strategic and long-term tasks and objectives • Coordinate with leadership to identify and implement new business opportunities, approaches, and ideas • Gather and analyze feedback to identify service improvement and product offering opportunities • Work closely with the leadership team, including the Chief Growth Officer, across the full business development cycle

🎯 Requirements

• 2+ years of experience in B2B environments in Sales, Account Management, Service Delivery, or Growth roles, ideally in tech • Fluent English at C1–C2 level, written and spoken • Strong understanding of market research and data analysis • Experience using CRM systems such as HubSpot • Experience with AI-driven tools • Excellent communication, presentation, and negotiation skills • Ability to listen actively and convey ideas clearly • Self-motivated and results-driven mindset • Strong organizational and time-management skills • Emotional intelligence, resilience, and confidence handling feedback and high-pressure situations • Ability to work independently and as part of a team • Proactive and adaptable approach • Fast learner with creative, out-of-the-box thinking and continuous improvement mindset • Experience in SaaS, BPO, or tech-driven environments is a plus • Background in outbound sales or lead generation is a plus • Experience with international clients and distributed teams is a plus

🏖️ Benefits

• Opportunity to cooperate fully remotely • Inclusive international environment • Compensation in USD • Rewards for referring friends • Balance between project workload and personal time • Internal health policy • Responsive leadership interested in your growth and long-lasting cooperation • Greenhouse conditions for self-development • Culture built on trust • No time-tracking requirements • Providing services during business hours