Contact Center Representative – Credit Card, Spanish Bilingual

🕒 2 days ago

🏖️ New Jersey, North Carolina, +1 more states – Remote

🏖️ New Jersey – Remote 🌲 North Carolina – Remote 🌴 South Carolina – Remote

💵 $22 - $27 / hour

⏰ Full Time

🟢 Junior

📞 Call Center Representative

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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TD

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1855

🏦 Banking

💸 Finance

💰 Grant on 2023-10

Banking • Finance • Insurance

TD is one of North America's biggest banks offering a wide range of banking services including personal and business banking, insurance, wealth management, and securities. TD is committed to sustainability, diversity, equity, and inclusion, ensuring a supportive and inclusive workplace where employees are empowered to grow. The bank provides various roles and career opportunities across different regions with a focus on community impact and professional development. TD's culture is defined by care and respect, aimed at benefiting their business performance, customers, and communities.

📋 Description

• Provide quality customer service and sales in an efficient manner • Promote strong and lasting customer relationships • Process financial transactions accurately and efficiently • Understand customer needs and provide solutions at first point of contact • Contribute to a positive, diverse, and inclusive work environment • Participate in ongoing personal and professional development activities

🎯 Requirements

• High School Diploma or GED • 1+ years of related customer service experience • Ability to communicate financial information clearly • Team oriented with the ability to work in a fast-paced environment • Ability to assist customers on the phone for long periods • Must have PC skills with the ability to use current technology and software applications • Excellent interpersonal and verbal communication skills required • Experience handling confidential information required • Must be bilingual (Spanish and/or English)

🏖️ Benefits

• Health insurance • 401(k) matching • Flexible working hours • Paid time off • Career development • Rewards and recognition programs