Account Executive

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🔥 1 minute ago

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TeamSupport

51 - 200 employees

☁️ SaaS

💰 Private Equity Round on 2018-07

SaaS

TeamSupport is a company that provides a customer support platform designed to streamline and simplify complex ticket management and live chat solutions. The platform offers features such as automated workflows, self-service support, data analytics, and AI tools, which are designed to improve customer satisfaction and reduce service costs across various industries. TeamSupport's solutions cater especially to sectors like Software as a Service (SaaS) and Manufacturing, offering seamless integration with existing tech stacks and facilitating efficient management of customer inquiries and service requests. By focusing on omnichannel support and proactive customer service strategies, TeamSupport helps companies maintain high levels of customer satisfaction (CSAT) and Net Promoter Scores (NPS).

📋 Description

• Own the full sales cycle by managing inbound and outbound opportunities from initial discovery through closing. • Generate and close opportunities using tools such as ZoomInfo, LinkedIn Sales Navigator, and Salesloft. • Convert qualified inbound leads while also building your own outbound pipeline. • Understand each prospect’s unique business needs and tailor TeamSupport’s value proposition accordingly. • Deliver engaging product presentations and confidently manage questions and objections. • Collaborate closely with business development and marketing to strengthen the sales pipeline and improve lead handoffs. • Maintain accurate and timely activity, opportunity, and forecasting information in Salesforce. • Consistently work toward individual and company revenue goals.

🎯 Requirements

• At least two years of full-cycle B2B SaaS sales experience. • A demonstrated record of consistent quota attainment. • Experience generating outbound opportunities and converting qualified inbound leads. • Proficiency with Salesforce, LinkedIn Sales Navigator, ZoomInfo, Salesloft, or similar sales tools. • Strong written and verbal communication skills. • Confidence presenting to prospects and handling objections. • A proactive, goal-oriented approach to sales. • The ability to work independently and collaborate effectively in a remote-first environment.

🏖️ Benefits

• 100% employer-paid employee medical and dental coverage • Voluntary vision and life insurance • Flexible paid time off • Paid company holidays • 401(k) plan with company match

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