Account Coordinator

🔥 16 hours ago

🏛️ District of Columbia, Washington – Remote

🏛️ District of Columbia – Remote ☕ Washington – Remote

💵 $48k / year

⏰ Full Time

🟢 Junior

💰 Account Manager

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Team Velocity

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2005

🤝 B2B

🛍️ eCommerce

Automotive • B2B • eCommerce

Team Velocity is a leading marketing technology provider specializing in the automotive industry. Their platform, Apollo Ads, integrates intelligent marketing technology that allows automotive dealers to effectively advertise their vehicles and engage consumers throughout the ownership lifecycle. By providing personalized, payment-driven offers and seamless online experiences, Team Velocity empowers dealerships to enhance customer loyalty and increase sales, service retention, and trade-ins.

📋 Description

• Attain working knowledge of Team Velocitys processes, account management, integrated strategies and our proprietary technology platform, Apollo • Assist with preparation of Customer Success documents, i.e., meeting agendas, reporting decks, and general Client communications • Participate in and document Client meeting discussions and conference calls • Maintain constant communication with Account Teams on deliverables status and current work-in-progress using internal processes • Assist with resolving Client questions and needs in a timely manner • Work to problem-solve production issues and errors; escalate issues, as needed • Understand Clients goals and effectively organize deliverables to ensure productive campaign results • Problem solve production issues and resolve in a timely manner • Update and maintain Clients Consumer Portal(s) • Learn, and maintain, knowledge of compliance and co-op requirements for all in program manufacturers (Ford and Lincoln) • Support Account Management team with additional tasks, as needed • Work ahead on client deliverables; what you know in advance, do in advance • Shares responsibility for 100% Client retention by working with the team to maintain client relationships, proactively identifying client risks or opportunities • Be a positive, proactive, and productive brand team member

🎯 Requirements

• Bachelor's degree in Marketing, Advertising, Communications, or related field • A minimum of 0-2 years professional experience • Agency experience, preferred • Automotive Agency, Automotive In-House Marketing and/or Customer Service experience, preferred • Proficient in Microsoft Office • Extremely organized, task and detail-oriented • Must be a critical thinker • Exceptional communication skills, demonstrated ability to write, listen and articulate in a clear, concise, and professional manner • Demonstrated ability to proactively take ownership of projects • Ability to establish priorities and objectives • Must be flexible in a fast-paced, ever-changing environment • Must maintain focus and constructive behavior under pressure

🏖️ Benefits

• medical • dental • vision • 401(k) matching • wellness