Senior Solutions Engineer

🕒 March 29

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Logo of TeamViewer

TeamViewer

WebsiteLinkedIn

1001 - 5000 employees

☁️ SaaS

🤝 B2B

🏢 Enterprise

💰 Series unknown on 2009-02

SaaS • B2B • Enterprise

TeamViewer is a software company that provides secure, cloud-based remote access, remote support, and digital employee experience (DEX) tools for IT teams and enterprises. Its platform combines remote control, endpoint monitoring and management, automated remediation, and augmented reality workflows for frontline operations — with integrations into systems like Microsoft Intune, ServiceNow, and Salesforce. TeamViewer targets businesses of all sizes with specialized enterprise offerings (Tensor, DEX, Frontline), emphasizing security, compliance, and scalable device management.

📋 Description

• Become a subject matter expert on TeamViewer’s IT and DEX product portfolio • Deliver engaging product demonstrations, workshops, and webinars tailored to customer pain points • Articulate the technical and business value of our solutions to both technical and non-technical audiences • Conduct detailed discovery sessions to understand customer challenges and objectives • Design and propose customized solutions that align with customer needs and leverage TeamViewer’s capabilities • Develop solution proposals, statements of work (SOWs), and technical documentation • Lead POV/POC and pilot engagements to validate solution effectiveness in customer environments • Provide hands-on technical guidance and support throughout the validation process • Analyze results and deliver actionable recommendations • Partner with sales teams throughout the sales cycle, providing technical expertise and support • Respond to RFx documents with accurate and compelling technical responses • Collaborate with Product Management, Engineering, and Customer Success to ensure customer satisfaction and continuous improvement • Stay current on industry trends, competitive offerings, and emerging technologies • Provide feedback to internal teams to influence product roadmap and innovation

🎯 Requirements

• Bachelor’s degree in Computer Science, Information Systems, or related field (or equivalent experience) • 5+ years in technical pre-sales, solutions engineering, or enterprise IT consulting • Deep understanding of enterprise IT environments, including endpoint management, remote connectivity, and DEX platforms • Experience with SaaS applications such as RMM, ITSM, Asset Management, and Observability tools • Hands-on experience with APIs, scripting, virtualization, cloud computing, and security protocols • Proven ability to engage with C-level stakeholders and translate complex technical concepts into business value • Strong presentation, communication, and documentation skills • Willingness to travel up to 30% of the time • Exceptional interpersonal skills – you excel at building trust and rapport with stakeholders at all levels, from IT professionals to C-level executives • Strong technical acumen – you have deep knowledge of enterprise systems management, modern device management, and end-user computing • Collaborative mindset with independent drive – you thrive both as a self-starter and as a team player • Professional presence and attention to detail – you bring a polished, reliable approach to every customer interaction, ensuring high-quality outcomes and experiences • Excellent communication skills – your verbal, written, and presentation abilities are top-tier, enabling you to clearly convey technical concepts and business value to diverse audiences

🏖️ Benefits

• Onsite Onboarding in our HQ office for an optimal start • Great compensation and benefits packages including company achievement bonus or sales bonus, company stocks and regular salary reviews • Premiums for the private pension plan ( BAV ) up to the maximum amount are topped up by TeamViewer • Public transport friendly offices • Option to lease an e-bike (Germany only) • Special terms for local gyms • Access to Corporate Benefits platform with many discounts • Regular Team events and company-wide celebrations • Open door policy , no dress code rules, frequent all Hands and Leadership Lunches • Hybrid and Flexible work time with up to 50% home office • Work From Abroad Program allowing up to 40 days of work outside your contracting country • We celebrate diversity as one of core values, join and drive one of the c-a-r-e initiatives together with us!

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