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Product Enablement Specialist

Job not on LinkedIn

🔥 13 minutes ago

🇮🇳 India – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📚 Learning and Development

Where this job comes from

Posted on Teikametrics's careers page, not through a job board

First seen by Remote Rocketship 13 minutes ago

Logo of Teikametrics

Teikametrics

201 - 500 employees

Founded 2015

💼 Consulting

📣 Marketing

🛍️ eCommerce

💰 $40M Series B on 2021-07

Consulting • Marketing • eCommerce

Teikametrics is a leading AI-driven e-commerce optimization platform that empowers businesses to enhance their marketplace strategies. Specializing in advertising optimization, inventory management, and multichannel feed optimization, Teikametrics leverages advanced artificial intelligence to provide actionable insights and automate processes across Amazon, Walmart, and other platforms. The company's solutions cater to various business models, offering self-service options and managed services to improve advertising efficiency and drive growth. With its innovative AI technology, Teikametrics helps brands capture market share, optimize inventory, and elevate their social commerce strategies. Its platform is trusted by top brands to transform their e-commerce operations and achieve unprecedented advertising performance.

📋 Description

• Help customers adopt ARI Catalog, Teikametrics’ AI listing content product for Amazon and Walmart. • Join customer calls to explain the product and support content generation, review, submission and publication. • Own enablement for brand and agency accounts from setup through published content. • Serve as the product expert for sales, marketing and account management teams. • Lead customer calls and product walkthroughs. • Advise brands on Amazon and Walmart content strategy and listing improvements. • Configure brand voice, required terms and rules in ARI Catalog. • Generate and review product content for accuracy and quality. • Obtain customer approval, submit content to Amazon and Walmart, track results and resolve returned errors. • Collaborate with Amazon and Walmart partner teams to troubleshoot issues, escalate submission blocks and manage platform updates. • Track rollout status, next steps, submission and publishing metrics, and report weekly. • Share customer feedback with Product and create help articles, templates and playbooks.

🎯 Requirements

• 3–5 years of experience in ecommerce operations, catalog or listing management, product operations, or customer onboarding at a SaaS or marketplace company. • Hands-on experience with Amazon Seller Central and/or Vendor Central listings, including titles, bullets, item highlights, backend keywords, variation families and common submission errors; Walmart Seller Center experience preferred. • Strong point of view on listing content strategy for Amazon and Walmart. • Strong knowledge of marketplace rules and compliance guidelines for Amazon and Walmart. • Excellent written English and a sharp editorial eye. • Strong spreadsheet skills (Google Sheets or Excel). • Experience with Looker or similar BI tools preferred. • Ability to run 15+ accounts in parallel and track next steps and ownership. • Comfortable using AI tools such as ChatGPT or Claude day to day. • Confident leading customer calls, product walkthroughs, technical explanations, and live questions. • Exposure to agencies managing multiple brand accounts preferred. • Experience writing help center articles, training material or customer-facing templates is a plus. • A background check will be conducted after a conditional offer of employment is extended.

🏖️ Benefits

• Every Teikametrics employee is eligible for company equity • Remote Work Flexibility - Work from home or from our offices, with flexible remote options • Broadband reimbursement • Group Medical Insurance – Coverage of INR 7,50,000 per annum for a family • Crèche benefit

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