Senior Cluster Key Account & Sales Manager

🕒 January 31

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Telegraphenamt

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2021

👥 B2C

🧘 Wellness

B2C • Wellness

Telegraphenamt is a boutique hotel brand in Berlin operating historic properties near the Museumsinsel, offering 97 unique rooms, maisonettes and suites across two prime city locations. The hotel combines accommodations with on-site restaurants and bars, event and meeting spaces, fitness & spa facilities, and a focus on guest experiences, sustainability and local culture.

📋 Description

• In this position you are the sales backbone of our cluster. • You are responsible for strategic new customer acquisition and steer our sales activities using data. • Active B2B new customer acquisition (MICE & Corporate) – independently, targeted & strategic. • Analysis-based reacquisition – revive lost contacts & exploit revenue potential. • Responsible for offer & contract negotiations, especially framework agreements. • CRM-driven sales work – careful lead management & systematic follow-up. • Sales reporting & KPI management – your decisions are based on data, not gut feeling. • Market & competitor analyses – identifying new potentials, target groups and industry trends. • Strategic input on pricing and offer strategy in collaboration with Revenue & Management. • Mentoring & know-how transfer – supporting your colleagues in Cluster Sales.

🎯 Requirements

• Completed hotel management training or degree in Hospitality, Tourism, Event Management or Business Administration (Sales/Marketing) • At least 5 years of sales experience in the hotel/MICE sector, ideally in a cluster or multi-property environment • Proven success in acquisition, contract negotiations and customer retention • Very good knowledge of CRM systems (Salesforce, Opera S&C or similar) • Experience in sales controlling, KPI evaluation and data analysis • Fluent German and English skills (written & spoken)

🏖️ Benefits

• Hybrid working – up to 2 days/week remote • Attractive bonus & compensation model – performance-based & transparent • Individual development – with leadership focus • Corporate benefits – exclusive employee discounts & special offers • Health programs & workplace health management – your balance matters • Sales events & networks – you represent the cluster externally • 28 days vacation + special leave days & additional benefits