Account Manager

🕒 April 17

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Telenor

WebsiteLinkedInAll Job Openings

10,000+ employees

📡 Telecommunications

👥 B2C

Telecommunications • B2C

Telenor is a Norwegian multinational telecommunications company offering mobile, fixed-line, broadband and digital TV services across the Nordic region and other international markets. The company provides both consumer and business connectivity, digital platforms and security-focused network services, and emphasizes sustainability, investor transparency and resilient critical infrastructure.

📋 Description

• Manage existing & newly won accounts to meet and exceed forecasted revenue targets whilst managing customer solutions and implementations. • Promoting & upselling Telenor Connexion IoT Solutions to extend our leading position in the Global market as the preferred provider of Global IoT services. • Finding and identifying new business opportunities within your customer base for business expansion. • Meeting with the customers on a regular basis to explore new opportunities and promote our products. • Ensure that customer agreements are fulfilled through both the delivery and the operational phase. • SLA management, service satisfaction and to ensure that agreements are fulfilled through regular dialogue as well as structured operations and development meetings. • Ensure that all operational processes towards the customer are working according to operations manual. • Ensure that the customer solution is optimized from a technical and commercial perspective. • Handle problem reports and change request initiations. • Follow up on customer status. • Manage customer operations processes and follow up on KPIs. • Responsible for establishing and maintaining relationships with key people in customer organizations. • Working together with technical solution managers, partner managers, vertical experts, bid managers and pricing managers to execute on our strategy. • Always keep our CRM system up to date, be comfortable constructing price proposals, presenting value propositions and negotiation contracts. • Represent Telenor Connexion in various events and exhibitions. Travel is required in this role.

🎯 Requirements

• Minimum 3 years of Account/Sales experience and a documented track record within the telecommunication & IoT industry • Technical understanding in IoT connectivity is desired, as well as vertical connectivity knowledge in verticals such as Smart cities & utilities, Asset Management, e-health, Automotive and Transportation & Logistics • A demonstrated ability to translate a technical value proposition into business value • A proven track record of generating new business within existing accounts using a solution-based sales approach • Excellent communications skills, comfortable to hold presentations at CXO level with customers.

🏖️ Benefits

• Attractive and competitive bonus scheme • Additional days off during the year • Hybrid and flexible work policy • Nice offices for collaborative work • Training and development focused company • Discount on Telenor products • Friendly work environment that recognizes each employee’s potential and values • Talented and engaged colleagues all around the world.