
10,000+ employees
Founded 1978
🤝 B2B
🎯 Recruiter
B2B • Business Services • Recruitment
Teleperformance is a global leader in customer experience management and digital integrated business services. They operate in various locations, including Spain, where they offer job opportunities in cities like Barcelona, Madrid, and Seville. The company is renowned for providing excellent career growth opportunities and has job categories that include Customer Service, Business Development, Marketing, Sales, Human Resources, and more. Teleperformance is committed to employee experience and cultural diversity, with vacancies for multilingual professionals, reflecting its global presence and multicultural team environment. They emphasize using technology and data privacy in delivering their services, ensuring tailored and effective business solutions for their clients.
🕒 March 31
🗣️🇫🇷 French Required
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10,000+ employees
Founded 1978
🤝 B2B
🎯 Recruiter
B2B • Business Services • Recruitment
Teleperformance is a global leader in customer experience management and digital integrated business services. They operate in various locations, including Spain, where they offer job opportunities in cities like Barcelona, Madrid, and Seville. The company is renowned for providing excellent career growth opportunities and has job categories that include Customer Service, Business Development, Marketing, Sales, Human Resources, and more. Teleperformance is committed to employee experience and cultural diversity, with vacancies for multilingual professionals, reflecting its global presence and multicultural team environment. They emphasize using technology and data privacy in delivering their services, ensuring tailored and effective business solutions for their clients.
• Engage with regional clients, understanding their needs and providing tailored service solutions. • Manage a high volume of accounts, focusing on delivering exceptional service and sales support. • Drive revenue growth by effectively selling and convincing clients, using strong sales techniques. • Work with performance targets and KPIs to consistently meet or exceed objectives. • Quickly adapt to changing customer needs and business priorities. • Cultivate relationships with clients, ensuring their satisfaction and fostering long-term loyalty. • Provide excellent customer service, addressing inquiries, concerns, and providing timely resolutions.
• C2 level of French and C1 level of English (both written and spoken). • 18 months of proven sales experience, with the ability to win people over and convince clients rapidly. • Skilled at creating digital marketing strategies for all customers sizes. • **Education**: A BA/BS degree is preferred, or equivalent practical experience demonstrating transferable skills. • **Sales and Target Achievement**: Proven success in sales, with a strong ability to rapidly influence and convince clients. Must be comfortable working in a fast-paced, target-driven environment and possess the resilience to achieve high-volume sales results. • **Client Focus and Service**: Strong customer-facing experience is essential, particularly in a service-focused capacity. Prior experience in customer service, specifically resolving client issues and enhancing the overall customer experience, is highly desirable. • **Adaptability**: Demonstrated ability to work efficiently and adapt quickly to a changing environment, new challenges, and shifting priorities. • **Specialized Skills for French Market:** • French Market Expertise: Deep understanding of French market, culture, and business practices. • Strategic & Analytical Skills: Capability to identify high-potential companies, analyze market trends/customer data, and solve complex problems. • Relationship Management: Ability to build rapport, trust, and manage complex stakeholder structures (including agencies and sceptic customers) within the French market, leveraging cultural awareness. • Digital Marketing & Regulatory Knowledge: Solid understanding of the French digital marketing ecosystem, Google Ads positioning, ROI/integration discussions, and local data privacy regulations (GDPR) for compliance.
• Full-time (39 hours/week) hybrid position in Barcelona with a salary of 22.785,16 € gross/year + up to 2.734,22 € gross/year in bonus. • Referral Program: Earn up to €2,000 for bringing friends, depending on the language/project. • Relocation Support • Private Health Insurance. • Continuous skill development and certifications. • Clear career growth opportunities supported by coaches and a motivating team environment. • Engaging workplace with bi-weekly, monthly, or quarterly contests and dynamic business casual culture. • Prime office location at the World Trade Center, Barcelona, surrounded by the sea.
Apply Now🕒 March 29
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