Strategic Account Manager

Job not on LinkedIn

🕒 April 15

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Teton

11 - 50 employees

🤖 Artificial Intelligence

⚕️ Healthcare Insurance

Artificial Intelligence • Healthcare Insurance • Healthcare

Teton is an AI-powered caregiving system designed to enhance the capabilities of care staff in hospitals and care homes. By utilizing optical sensors and computer vision technology, Teton provides real-time insights into patient activities, helping staff prioritize care and improve patient outcomes. The system seamlessly integrates with existing routines, offering a user-friendly interface that empowers caregivers to provide augmented support, ensuring a safer and more efficient environment for both staff and residents.

📋 Description

• Own growth and renewal targets for assigned accounts, crafting and executing account plans that translate pilot outcomes into scalable value. • Build and deepen relationships with C-suite and senior leadership at customer organizations, aligning Teton’s platform with their operational objectives and growth strategy. • Partner cross-functionally with Sales, Customer Success, Operations and Product teams to ensure account outcomes are delivered, risks are mitigated, and value is clearly communicated. • Maintain CRM discipline; update pipeline, forecast account health and manage risk indicators to provide leadership clear visibility into account status. • Lead presentations and business reviews that articulate ROI, outcomes and expansion opportunity. • Stay abreast of senior-living, healthcare and AI/tech trends; leverage market insights to position Teton as a strategic, forward-thinking partner. • Travel periodically to meet with clients, attend key milestones, and activate growth within the organization.

🎯 Requirements

• 5+ years of SaaS enterprise account management or enterprise sales experience, ideally within healthcare, senior living or technology-enabled services. • Demonstrated track record of growth and retention in enterprise accounts, post-implementation, not just initial sale. • Exceptional ability to engage senior executives, influence through data/insights and build trusted relationships. • Strong organizational skills and comfort managing multiple workstreams in an evolving startup context. • Self-starter mindset, comfortable working in a fast-paced environment and building structure where little exists. • Proficiency with CRM and productivity tools (e.g., HubSpot, Gong, G-Suite/Office, Slack) and the discipline to maintain accurate account data. • Willingness to travel within the US as required.

🏖️ Benefits

• Competitive base salary plus equity participation (stock options) • Opportunity to shape the role and framework for future Account Managers • A mission-driven, entrepreneurial environment where your contributions materially impact outcomes for providers and residents. • 401(k) plan • Paid time off • Health insurance

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