Field Sales Group Manager

Job not on LinkedIn

🕒 March 19

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Logo of The RealReal

The RealReal

1001 - 5000 employees

Founded 2011

🏪 Marketplace

🛒 Retail

👗 Fashion

💰 $70M Series H - The RealReal on 2019-03

Marketplace • Retail • Fashion

The RealReal is a leading online luxury consignment marketplace that authenticates, curates, and resells pre-owned designer goods. The company operates dedicated authentication centers and combines expert human appraisal with proprietary technology to keep counterfeit items off the platform while managing logistics like receiving, photography, storage, and fulfillment. The RealReal emphasizes sustainability, inclusive retail experiences, and growth through product & technology, sales, and corporate teams to support its luxury resale business.

📋 Description

• Drive field sales team to meet/exceed daily & monthly KPIs • Shadow field sales representative appointments to improve/monitor performance • Continually coach and train field sales representatives for optimal performance • Leverage customer reporting in order to identify opportunities to increase client engagement and consignments • Monitor and address customer feedback for team • Provide accurate reporting to Sales Leadership on team strategy & goals • Ensure the team is following protocol in processing, pricing, safety, consignor communication etc. • Interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems

🎯 Requirements

• 3 + years of work experience in sales management • Motivated by a desire to win and excel and grow your business in a competitive sales environment • Outstanding communication and presentation skills • Thrive in a dynamic, fast-paced work environment • Ability to build rapport, establish trust, provide empathy and build credibility with clients quickly • Efficiency and strong organizational, time management and communication skills • Ability to use technological tools with ease G-Suite, Email, SalesForce, CRM • Ability to lift and move up to 25 lbs • Must live within 25 miles of assigned territory • A current, valid driver’s license (except in Manhattan and Chicago markets) • Car insurance that meets or exceeds local requirements • A satisfactory Motor Vehicle Record (MVR)

🏖️ Benefits

• Base salary plus uncapped commission • Annual Elite Club Trip for top performers • Monthly sales competitions (i.e. cash | prizes | site credit) • Employee Stock Purchase Plan • 401K with Company Match • Medical, Dental & Vision Insurance • Paid Parental Leave • 9 Paid Company Holidays • Flexible Time Off (With Manager Approval)

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