Client Onboarding Specialist

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🔥 5 minutes ago

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Logo of The Growth Partner

The Growth Partner

11 - 50 employees

Founded 2022

🤖 Artificial Intelligence

🤝 B2B

☁️ SaaS

Artificial Intelligence • B2B • SaaS

The Growth Partner is a company dedicated to helping entrepreneurs successfully build and scale AI-powered businesses. They provide a proven system that simplifies the process of launching and growing AI ventures, offering one-on-one collaboration and guidance to over 1,200 clients. Through their strategies, clients have reported significant revenues, averaging $18,105 per month, as the company focuses on streamlining business operations with AI technologies to improve efficiency and profitability.

📋 Description

• **The Role** • You are the bridge between a customer signing and a customer succeeding. • This is not a senior strategy seat. It is a hands-on, execution-focused role where you own the first 30-60-90 days of the customer journey — from kickoff through activation, early milestones, and first renewal signal. You work within an existing onboarding org, follow established playbooks, and improve them as you go. • If you have a Sales background and are ready to stop closing and start delivering — this role was built for you.

🎯 Requirements

• **What We're Looking For** • *Experience* • - 2–4 years in a client-facing Sales or SDR role — people who have closed or prospected and are ready to move into a delivery and relationship-focused seat are strongly preferred • - Experience working directly with US or UK customers — comfortable with the communication style and expectations of these markets • - Background in online education, SaaS, coaching, agency, or info-product environments is a strong plus • - Familiarity with CRM or CS tools (HubSpot, Pipedrive, or similar) • *Profile* • - Polished, professional communicator — written and verbal English at a native or near-native level • - Commercial enough to understand what customers paid for and why it matters • - Empathetic enough to manage relationships without being passive • - Detail-oriented and reliable — customers notice when follow-through slips • - Looking to move from a Sales-heavy role into something more relationship and outcome-focused

🏖️ Benefits

• **Compensation & Setup** • - Independent Contractor Agreement • - Competitive Base salary, geography-adjusted • - Fully remote, async-first with US and UK overlap • - Direct line to senior onboarding leadership • - Growth track into broader CS or ops scope as the product line scales

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