Account Manager

Job not on LinkedIn

🕒 April 21

🦌 Connecticut, North Carolina – Remote

🦌 Connecticut – Remote 🌲 North Carolina – Remote

💵 $50k - $70k / year

⏰ Full Time

🟢 Junior

💰 Account Manager

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Primacy

WebsiteLinkedInAll Job Openings

51 - 200 employees

☁️ SaaS

SaaS

Primacy is a company that requires JavaScript to verify users are not robots as part of its online presence or platform. It is likely focused on providing internet-based services or products that require such verification processes.

📋 Description

• Serve as the primary point of contact for client issues, triaging and routing requests to the appropriate subject matter experts across product, billing, training, and support to ensure timely resolution • Proactively identify client pain points and opportunities for growth; lead product demos and recommend enhancements, training services, and upsell opportunities • Drive consistent follow-through by tracking open issues, ensuring resolution, and confirming client satisfaction • Own and manage the Product Asset Library, maintaining current materials and partnering with SMEs to develop new assets (e.g., one-pagers, case studies, social content) • Support the Director of Marketing in executing campaigns and related initiatives • Partner with Sales and internal SMEs during the pre-sales cycle to support lead progression, demos, and solution positioning • Own and maintain the company website, ensuring content is up to date and leveraging analytics to provide insights and recommendations • Manage social media channels such as LinkedIn, including content creation, publishing, and performance tracking

🎯 Requirements

• 1-3 years of experience in a client-facing role (account management, inside sales, or customer success), preferably in a B2B SaaS or digital services environment • Strong presentation skills with experience leading demos or client-facing discussions • Highly organized with strong project management and follow-through • Very friendly, welcoming and professional demeanor • Experience with writing and creating presales content • Experience as a web site content author making updates • Smart, high potential person wanting to learn and grow

🏖️ Benefits

• Unlimited PTO • Medical, Dental, Vision • 401k plus match • Annual performance bonus eligibility • Ongoing training opportunities • Planned outings and team events (remote workers included!)