Digital Account Manager

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🔥 0 minutes ago

🗣️🇪🇸 Spanish Required

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Logo of Thermo Fisher Scientific

Thermo Fisher Scientific

10,000+ employees

Founded 1956

🧬 Biotechnology

💊 Pharmaceuticals

🔬 Science

Biotechnology • Pharmaceuticals • Science

Thermo Fisher Scientific is the world leader in serving science, with annual revenue of more than $40 billion. Their mission is to enable customers to make the world healthier, cleaner, and safer by supporting life sciences research, solving complex analytical challenges, increasing laboratory productivity, and improving patient health through diagnostics and the development of life-changing therapies. With a global team, they offer innovative technologies and pharmaceutical services through brands such as Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon, and PPD.

📋 Description

• Drive Customer Growth • Own and execute a territory growth strategy for a high-volume customer base • Identify, engage, and develop high-potential customers to increase revenue and retention • Balance revenue growth with a “digital-first” mindset, encouraging adoption of self-service channels • Connect with customers via phone, video calls, and LinkedIn to understand needs and uncover opportunities • Tailor outreach based on buying signals, customer personas, and campaigns • Educate customers on how to effectively use our website for research, ordering, and support • Build and manage a strong opportunity pipeline in Salesforce to meet or exceed sales targets • Report progress and provide insights to management.

🎯 Requirements

• Bachelor's degree in Science, Business, or related field preferred • Experience engaging internal or external customers to understand and solve their problems • Proven ability to build relationships and influence stakeholders • Demonstrated resilience and persistence in achieving goals • Previous experience in sales or customer service is a plus • Fluent in English and in Spanish are a must • Experience with Salesforce (or similar CRM) preferred

🏖️ Benefits

• Emulator feedback based discussions • Illustrative benchmarks for performance • Collaborations across diverse environments • Investment in skill development

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