Care Partnerships Associate

🕒 February 17

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Thriveworks

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2008

⚕️ Healthcare Insurance

🧘 Wellness

👥 B2C

Healthcare Insurance • Wellness • B2C

Thriveworks is a leading provider of mental health services offering a wide range of therapy options including individual therapy, couples/marriage therapy, family therapy, and child/teen therapy. With over 2,200 licensed clinicians across 340 locations in the U. S. , Thriveworks provides both in-person and online therapy sessions tailored to meet the unique needs of clients. They accept most major insurance plans, ensuring accessible mental health care for a variety of challenges such as anxiety, depression, and relational issues.

📋 Description

• Own and grow a portfolio of healthcare partnerships — with a clear focus on driving referrals and increasing partner engagement • Proactively reach out to providers, referral coordinators, and practice managers to strengthen relationships and spot growth opportunities • Identify patterns in referral behavior and recommend tactics to improve performance • Execute outreach campaigns (calls, emails, in-person if applicable) to build awareness and drive partner retention • Collaborate cross-functionally with marketing, clinical operations, and analytics to support partner needs and campaign execution • Create monthly reports, dashboards, and presentations that track performance and growth metrics • Support pre-launch and launch strategies for new markets, ensuring all stakeholders are aligned • Maintain CRM and internal tools (Salesforce, Google Drive, Monday.com) with up-to-date, actionable insights • Always be looking for ways to add value and streamline the partner experience • Actively participate in internal meetings and training, sharing ideas and best practices

🎯 Requirements

• 2–5 years of professional experience; business development, outreach, or sales experience highly preferred • Strong communication and relationship-building skills - You’re comfortable on the phone, in person, and via email • High level of ownership - You don’t wait for direction: you initiate, follow up, and follow through • Problem-solving mindset - You’re able to troubleshoot partner issues with creativity and urgency • Comfortable with data - You know how to look at performance metrics and translate them into actions • Organizational skills with the ability to juggle multiple priorities in a fast-paced environment • Experience with CRM tools (Salesforce preferred) and productivity platforms (Google Suite, Monday.com) • Bachelor’s degree (Healthcare, Marketing, Communications, Business, or related field)

🏖️ Benefits

• An amazing team culture • Healthcare, Dental, Vision, and life insurance benefits • 401K with 3% employer match • Paid time off and paid holidays • Additional coverage options are available, such as Short Term Disability, Long Term Disability, and Group Accident Insurance • Professional development & advancement opportunities