At Thumbtack, we help people care for their home from top to bottom, whether it’s a minor repair or a major remodel. Through the Thumbtack app, people can effortlessly manage their homes — confidently knowing what to do, when to do it and who to hire. We don't just connect millions of customers to the right pros for their projects. We empower people across the country to fix, maintain and improve their most valuable asset. 

Bringing the $600 billion+ home services industry online, Thumbtack is a technology leader creating a new era of home care. Working at Thumbtack means being part of a dynamic culture built on integrity, inclusion, and authenticity—where our leaders listen to feedback and take action. We’ll equip you to do the best work of your career, give you the flexibility to live wherever you want, and treat you like you’re our greatest asset because you are. If making an impact and the chance to do good inspires you, join us! Imagine what we’ll build together.

2022 Great Place to Work Certified Company
2022 Great Place to Work & Fortune Best Workplace in the Bay
2022 Great Place to Work & Fortune Best Medium Workplace
2022 Great Place to Work & Fortune Best Workplace in Technology 

To learn more about life at Thumbtack and see current job openings, visit www.thumbtack.com/careers.

Thumbtack’s investors include Sequoia Capital, Tiger Global Management, Javelin Venture Partners, Baillie Gifford, and CapitalG, among others.

Thumbtack

Marketing (General)

• Develop core infrastructure to power Thumbtack Marketing
• Work on a wide breadth of technologies, including data warehouse/BQ, offline data pipelines, online systems, microservices, and Kafka
• Lead architectural and design discussions on various platforms and distributed systems owned by the team
• Provide guidance and mentorship to other engineers on the team
• Understand and improve integrations with various advertisers and third-party vendors
• Challenge technical obstacles, ranging from ETL pipelines, high-scale backend systems to machine learning optimization algorithms
• Empower high impact integrations requiring collaboration with many XFN partners
• Build state of the art intelligence-based systems for optimizing marketing spend, and work on distributed systems architecture and end-to-end systems from data warehousing to backend and frontend

Staff Software Engineer, Marketing Technology

Human Resources

• Manage and own the successful delivery of HR services and processes to Thumbtack employees and managers
• Maintain HR policies and data in an accurate, up-to-date, and legally compliant fashion
• Partner with Sr.
• Director of HR Operations to build the HR Operations and technology roadmap
• Drive process improvement for People processes
• Identify and prioritize opportunities with a focus on leveraging technology to create efficient, employee-centric experiences
• Lead cross-functional projects to improve or expand HR Operations
• Manage, coach and develop HR Operations team members
• Enjoy learning new things, seeking out greater responsibilities and driving best practice beyond assigned "scope of responsibility."The job opening for a Sr.
• Director of HR Operations at Thumbtack is a role that involves managing and owning the successful delivery of HR services and processes to employees and managers, as well as maintaining HR policies and data in an accurate, up-to-date, and legally compliant fashion.
• The role will also involve partnering with the Sr.
• Director of HR Operations to build the HR Operations and technology roadmap, driving process improvement for People processes, and identifying and prioritizing opportunities with a focus on leveraging technology to create efficient, employee-centric experiences.
• The job opening also includes leading cross-functional projects to improve or expand HR Operations.

Manager for HR Operations

Data Engineer

• Design, architect, and maintain core datasets, data marts, and feature stores that support a blend of mature products and features with a rapidly evolving product line
• Collaboratively refine and evangelize a comprehensive framework for integrating data-thinking into the software development lifecycle for product teams
• Integrate with teams consisting of product engineers, analysts, data scientists, machine learning engineers throughout the organization to understand their data needs, and help design datasets with the same engineering rigor as any other software we design
• Drive data quality and best practices across key product and business areas
• Help build the next generation of data products at Thumbtack, based on real-time data products on top of Apache Kafka

Staff Data Engineer

Backend Engineer

• The customer engagement team is focused on building features to help customers discover all the product offerings that Thumbtack has to offer, offering customers inspiration, guidance, and recommendations for starting and managing projects on Thumbtack, optimizing incentives to activate and engage customers, and powering smarter engagement marketing campaigns to regain and re-engage our customers.
• The team is very cross-functional: Engineering, PM, Design, Analytics, Data Science and Marketing all work closely together to achieve our goals.
• We have technical problems ranging from mobile experiences and performances, high scale backend systems, and to machine learning optimization algorithms.
• Many of the experiences that we build in our apps are to activate, engage, and re-engage our users which requires consistent A/B tests in relation to their experiences.
• Our challenges are pretty open ended, and we move real fast!
• Responsibilities drive engineering projects to completion, with a tenacious focus on the business impact of those projects.
• Skilled at prioritizing tasks to deliver on goals with a sense of urgency.
• Execute new ideas quickly and effectively on the backend while also being a resource to other teams and engineers.
• Collaborate with data scientists to connect and implement complex machine learning algorithms to our backend systems to support our growing customer base.
• Willing, when necessary, to solve tough technical problems at any level of the stack, and be persistent in getting to the solution.
• Work collaboratively with cross

Backend Engineer, Customer Engagement

• The job opening consists of a virtual-first company, where you can live and work from any one of our approved locations across the United States, Canada or the Philippines.
• The job opening includes a monthly in-person event, called Camp Thumbtack, where you can learn from top pros about the industry and how to make a difference.
• The job opening includes a stipend for remote work support, home office set-up and Thumbtack services.
• The job opening includes employee assistance program for mental health and well-being.
• The job opening includes a description of what the position entails.

Backend Engineer, Marketplace Trust and Safety

• Manage email, push notification, and SMS campaign execution, including aligning with marketing, creative, engineering, data science, analytics, and external teams
• Partner with internal stakeholders on request intake, process improvement, and problem resolution
• Manage external tools and campaign execution vendors; ensure quality service delivery
• Lead contract renewal processes and negotiation
• Evaluate capabilities gaps and review potential new vendor solutions
• Monitor and continually improve email and push notification deliverability and overall database hygiene
• Work with internal teams on systems evaluation and migration/consolidation projects
• Evaluate and experiment with new technologies to improve capabilities and optimize the program
• Follow A/B testing best practices and guide team in implementation
• Create, audit, optimize, document processes and create cross-functional SOPs / SLAs
• Must-have Qualifications
• Expertise with ESPs and/or marketing/engagement automation tools (Iterable or Pardot experience a plus) with a strong understanding of email and push notification automation, system integrations, A/B testing, audience segmentation, and data hygiene 7+ years of marketing operations experience, with 2-3 years managing direct reports
• Comfort with project management tools such as JIRA, Asana, Gantt charts, etc.
• Familiarity with HTML and CSS for email creation
• Creative problem solving; comfort with troubleshooting technology; makes data-driven decisions and has an analytical

Remote Job Openings at Thumbtack

Thumbtack

Staff Software Engineer, Marketing Technology

Thumbtack

Manager for HR Operations

Thumbtack

Staff Data Engineer

Thumbtack

Backend Engineer, Customer Engagement

Thumbtack

Backend Engineer, Marketplace Trust and Safety

Thumbtack

Sr. Manager, Marketing Operations (email, SMS, push) - for pooling

Thumbtack