Customer Service Agent – Retention

Job not on LinkedIn

🕒 August 14

🇧🇷 Brazil – Remote

💵 R$1.6k / month

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 2%

infoinfo

🗣️🇧🇷🇵🇹 Portuguese Required

Apply Now
Find Similar Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

📋 Description

• Provide customer service focused on retention and relationship building • Identify each customer's needs and present personalized solutions • Deliver a positive experience throughout the entire interaction • Clarify questions and provide guidance on available products and services • Highlight the benefits that best match each customer's profile • Ensure consultative, humanized, and excellent service • Seek the best possible customer experience • Answer calls automatically routed by the system when the customer answers

🎯 Requirements

• Strong communication skills and ease of expression • Proactive, committed profile with a focus on service quality and results • High school diploma (completed) • No prior experience required; full training provided • Availability to work in a Remote (Home Office) or On-site model

🏖️ Benefits

• Fixed salary + performance-based variable compensation • Comprehensive training and ongoing support for your development • Collaborative, dynamic environment with real opportunities for professional growth • Career plan with the possibility of internal advancement after 6 months, subject to performance and available openings • Continuous development and training to boost your professional growth • Profit sharing • Meal allowance • Transportation allowance • Health insurance • Childcare assistance • Commissions • Dental insurance

Apply Now

Similar Jobs

🕒 August 13

AutoForce

51 - 200

💼 Consulting

📦 Logistics

🚘 Automotive

Banco de talentos remoto para Atendimento ao Cliente na AutoForce, martech brasileira especializada em tecnologia para marketing e vendas automotivas. Mapeamento de perfis para suporte, sucesso do cliente e implementação.

🗣️🇧🇷🇵🇹 Portuguese Required

🕒 August 12

Adaptive Teams

1 - 10

📦 Logistics

⚖️ Legal

📣 Marketing

Remote Call Center Sales Agent handling auction calls for a self-storage technology company. Explaining deadlines, documenting outcomes, and managing sensitive customer conversations.

🕒 August 6

TIM Brasil

10,000+ employees

📡 Telecommunications

👥 B2C

☁️ SaaS

Consultor(a) remoto(a) atendendo clientes B2B da TIM Brasil, operadora de telecomunicações. Tratando reclamações e problemas técnicos de primeiro nível em serviços de Voz e Dados.

🗣️🇧🇷🇵🇹 Portuguese Required

🕒 August 6

TransPerfect

5001 - 10000

💼 Consulting

⚖️ Legal

📣 Marketing

Remote Portuguese Player Support Agent for TransPerfect Gaming, supporting game developers and publishers worldwide. Resolving player issues, enforcing community rules, and tracking game trends.

🗣️🇧🇷🇵🇹 Portuguese Required

🕒 August 6

TGS

501 - 1000

⚡ Energy

🤖 Artificial Intelligence

Player Support Agent assisting Portuguese-speaking gamers for TransPerfect Gaming. Resolving player issues, enforcing community rules, and tracking support trends remotely in Brazil/LATAM.

🗣️🇧🇷🇵🇹 Portuguese Required