Customer Project Manager

🔥 20 minutes ago

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TOMRA

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1972

💰 Post-IPO Equity on 2012-11

Recycling • Waste Management • Resource Optimization

TOMRA is a global leader specializing in the development of advanced recycling, sorting, and resource optimization technologies. It provides solutions that include reverse vending, food sorting, waste and metal recycling, and mining technologies. TOMRA aims to transform how resources are collected, processed, and reused, promoting a circular economy and sustainable use of resources. Through its innovative approaches, TOMRA helps businesses turn waste into value, minimize food loss, and enhance resource recovery in various sectors.

📋 Description

• Reporting to the Manager, Customer Project Management, cooperating with a team of highly skilled engineers, responsible for the execution of the most advanced process solutions for TOMRA FOOD’s largest and most important customers. • Involves the set-up, implementation, and monitoring of a structured stage gate process, where you will cooperate at 360 degrees with customers, from the initial, pre-sale interactions to the final commissioning of TOMRA’s solutions. • Manage Tomra Food projects including peeling and sorting equipment as well as peripherals from quotation stage right through to commissioning. • Aide the sales team in accurately costing projects and identifying project risks at the quotation stage when required. • Develop the equipment, process, and product expertise required to assist Sales and the Customer in developing the correct solution for their application. • Ensure customer design standards/expectations are communicated to the project design team and executed accordingly ensuring customer satisfaction. • Develop and maintain working relationships with 3rd party vendors. • Assist with equipment supplier negotiations. • Responsible for controlling the project budget and change order management. • Liaise with operations and logistics to ensure project schedules are maintained. • Ensure that projects align with organisational goals and objectives. • Conduct regular customer visits, ensuring a hands-on project management approach. • Facilitate the smooth handover of the project to the Service Organisation at the end of the project execution phase. • Comprehend health and safety management responsibilities and adhere to all relevant legal obligations and TOMRA Safe standards.

🎯 Requirements

• Minimum of 5 years’ experience in an industry-related design or project role. • Experience in the food or machinery industry is advantageous, but not essential. • Strong attention to detail with a keen eye for quality and accuracy. • Customer-focused mindset with a commitment to delivering excellent service. • Ability to work effectively both as part of a team and independently with minimal supervision. • Excellent communication, negotiation and interpersonal skills. • Proven problem-solving capability with a practical and solutions-oriented approach. • High level of adaptability and flexibility in a dynamic environment.

🏖️ Benefits

• A competitive compensation package, including a minimum annual base salary starting from EGP 890.000.00 gross, depending on experience and qualifications • International and collaborative working environment. • Be part of a mission to transform how we all obtain, use, and reuse the planet’s resources to enable a world without waste. • Inclusive company culture that values diversity, well-being, and strong camaraderie among our teammates. • Professional training and development: We are passionate about people and seeing them succeed. We love innovation, a collaborative environment where idea sharing and thinking outside the box is encouraged.