Customer Service Representative

July 11

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Logo of Touch Support, Inc. & SNF Back Office

Touch Support, Inc. & SNF Back Office

Touch Support has spent almost 20 years removing and preventing headaches for our clients and giving them peace of mind$1. .$1

End-User Help Desk Services • Public & Private Cloud Computing • System Administration • Disaster Recovery • Managed Infrastructure

201 - 500

Description

• Respond to and resolve customer questions through chat, email, and calls • Assist in onboarding and supporting customers • Help customers with technical and billing queries • Act as a customer advocate in providing personal experiences and increasing satisfaction

Requirements

• Excellent communication skills in the English language • Passion for working with people • Strong interest in developing a career in the IT field • Readiness to learn and problem-solving mindset • Ability to work in shifts

Benefits

• Work from home • Learning from scratch • Clearly defined promotional path and requirements • Opportunity for valuable certifications • Young and friendly international team

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