Touch Support, Inc. & SNF Back Office
End-User Help Desk Services • Public & Private Cloud Computing • System Administration • Disaster Recovery • Managed Infrastructure
201 - 500
Customer Service Representative
November 15, 2023
Touch Support, Inc. & SNF Back Office
End-User Help Desk Services • Public & Private Cloud Computing • System Administration • Disaster Recovery • Managed Infrastructure
201 - 500
Description
• Respond and resolve customer questions through chat, email, and telephone • Assist in onboarding and supporting customers • Help customers with technical and billing questions • Act as a customer advocate • Increase customer satisfaction and loyalty
Requirements
• Excellent communication skills in English • Passion for working with people • Strong interest in IT field • Readiness to learn at a fast pace • Solution-oriented mindset • Ability to work in shifts • Willingness to help others and share knowledge
Benefits
• Work from home • Learning from scratch • Clearly defined promotional path • Opportunity for IT Support position and career development with certifications paid by company • Young and friendly international team
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