Bilingual Customer Service
🔥 0 minutes ago
🗣️🇪🇸 Spanish Required
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📋 Description
• Proporcione un servicio al cliente de primer nivel a los usuarios de la plataforma, asistiendo con varias consultas y problemas relacionados con sus cuentas. • Responder llamadas telefónicas entrantes (Inbound) de clientes en EE. UU. • Los asesores supervisan la recepción de chats para resolver problemas técnicos que proponen los clientes. • Buscar las herramientas proporcionadas por el cliente para solucionar el problema. • Mostrar habilidades blandas para guiar a los clientes y adaptarse al estilo de comunicación de los clientes con las palabras adecuadas. • Ofrecer soporte técnico claro y preciso a los usuarios, guiándoles a través de los pasos para la resolución de problemas.
🎯 Requirements
• Estudios Secundaria Educación Básica. • Inglés - Avanzado.
🏖️ Benefits
• Long-term contract. • Employee fund. • Volunteer programs. • Career plan. • Life insurance coverage.
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