TP
10,000+ employees
đ¤ B2B
đź Consulting
đ° $514.9M Post IPO debt on 2025-02
B2B ⢠Consulting
TP is TP Group, previously known as Teleperformance, which has been a leader in the digital business services market for nearly 47 years. With a focus on adapting to changes in the AI era, TP offers a range of services including sales, outsourcing, BPO, customer experience, digital solutions, technical support, and analytics solutions. The company emphasizes an omnichannel approach and is committed to providing modern, empathetic services to meet the needs of its clients.
Retentions Representative
đĽ 0 minutes ago
đ¨đ´ Colombia â Remote
đľ $2.8M - $3.2M / month
â° Full Time
đĄ Mid-level
đ Senior
⨠Representative
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TP
10,000+ employees
đ¤ B2B
đź Consulting
đ° $514.9M Post IPO debt on 2025-02
B2B ⢠Consulting
TP is TP Group, previously known as Teleperformance, which has been a leader in the digital business services market for nearly 47 years. With a focus on adapting to changes in the AI era, TP offers a range of services including sales, outsourcing, BPO, customer experience, digital solutions, technical support, and analytics solutions. The company emphasizes an omnichannel approach and is committed to providing modern, empathetic services to meet the needs of its clients.
đ Description
⢠Retain customers through the assigned campaign ⢠Provide comprehensive attention to clients ⢠Resolve conflicts and customer concerns ⢠Manage multiple tasks while delivering customer-oriented support ⢠Work assigned training and operational schedules ⢠Support positive customer experiences for global brands
đŻ Requirements
⢠English C1 or higher / Advanced English ⢠Baccalaureate / Middle Education ⢠Strong communication skills ⢠Empathy ⢠Conflict resolution skills ⢠Time management skills ⢠Problem-solving skills ⢠Proactive, responsible, empathic, and a good listener ⢠Ability to manage multiple tasks and provide comprehensive attention to clients ⢠Retentions skills
đď¸ Benefits
⢠Commissions ⢠Employee fund ⢠Volunteer programs ⢠Career plan ⢠Life insurance coverage ⢠Long-term contract
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