Solution Architect

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🕒 July 8

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TP Infinity Germany GmbH

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2013

🤝 B2B

🤖 Artificial Intelligence

🏢 Enterprise

B2B • Artificial Intelligence • Enterprise

TP Infinity Germany GmbH is the digital consulting and transformation arm of TP, focused on customer experience (CX) excellence and technology-driven innovation. The company provides Technology-as-a-Service (TaaS) and a broad set of services including cloud and managed infrastructure, intelligent automation, contact-center and conversational AI solutions, security services, data analytics, and digital marketing. TP Infinity helps large organizations modernize operations, migrate to cloud-native platforms, deploy AI-enabled automation and improve customer and employee experience through advisory, implementation and managed services.

📋 Description

• You develop innovative, end-to-end solution concepts that intelligently combine Customer Experience, transformation, and the use of AI technologies • You analyze customer requirements and processes to identify optimization opportunities and translate them into compelling proposals and tender documents • Together with interdisciplinary teams, you design future-oriented service and transformation models precisely tailored to individual customer needs • You coordinate collaboration with business units, partners, and interdisciplinary teams to integrate all content into a coherent overall solution • You prepare complex concepts in clearly structured, visually appealing presentations • You keep a constant eye on current market and technology trends and proactively contribute ideas • In addition, you take responsibility for the methodological development of our solution design approaches and actively work on the continuous optimization of our delivery models and best practices

🎯 Requirements

• Degree in business administration, business informatics, or a comparable field preferred but not required • Several years of experience in Customer Experience, customer service, consulting, or solution design • Experience in designing complex solutions as well as in preparing proposals and tenders, ideally with interdisciplinary teams • Solid understanding of digital business models, modern CX technologies, automation, and the application of AI • Confident demeanor, strong analytical skills, and strategic thinking • Excellent MS Office skills, particularly PowerPoint and Excel, and the ability to structure and present complex concepts in a visually appealing way • High self-initiative, solution-oriented working style, and enthusiasm for digital transformation, innovative customer experiences, and current technology trends • Very good German and English language skills, both written and spoken.

🏖️ Benefits

• A workplace at one of our locations, or also remote (home office) • Flexible working hours • Compensation commensurate with experience and performance • Professional and personal development at an internationally active world market leader • International colleagues in a pleasant working atmosphere • First-name basis communication from interns to the CEO • Great employee offers: exclusive shopping benefits with over 500 partner companies