SDR Manager

🔥 20 minutes ago

🌲 North Carolina – Remote

🌲 North Carolina – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

💵 Sales Development (SDR)

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Triple Whale 🐳

WebsiteLinkedInAll Job Openings

51 - 200 employees

🛍️ eCommerce

☁️ SaaS

🤖 Artificial Intelligence

eCommerce • SaaS • Artificial Intelligence

Triple Whale is a comprehensive data platform designed for business intelligence, analytics, and marketing efficiency. It consolidates first-party and zero-party data into a single source of truth, offering brands reliable insights and powerful tools for data-driven decisions. Its features include AI-powered insights with Moby, customizable dashboards, forecasting tools, and integration with various e-commerce and marketing platforms. Trusted by over 20,000 brands, Triple Whale facilitates strategic growth, operational efficiency, and enhanced customer engagement through advanced data analytics and automation solutions.

📋 Description

• Manage, coach, and develop a team of 5–8 SDRs. • Own day-to-day SDR performance, including activity quality, meeting creation, held meeting rates, opportunity creation, and pipeline contribution. • Help each SDR improve through regular 1:1s, call coaching, email reviews, pipeline inspection, role plays, and tactical feedback. • Build clear development plans that help SDRs progress toward promotion pathways into AE, partnerships, sales leadership, or other commercial roles. • Partner with the existing SDR Manager and Sales leadership to divide coverage, improve team operating rhythm, and scale best practices. • Bring new strategic ideas and tactical outbound strategies that help the team reach underpenetrated segments of our overall TAM. • Help SDRs use sales tools, data, research workflows, sequencing platforms, LinkedIn, HubSpot, Apollo, and other systems more effectively. • Improve account prioritization, persona targeting, messaging relevance, and outbound execution. • Partner with AEs to align on territory strategy, account handoffs, meeting quality, and follow-up discipline. • Partner with Marketing, RevOps, and Product Marketing on campaign follow-up, list building, event plays, competitive positioning, and new product messaging. • Create a culture of accountability, curiosity, preparation, high standards, and continuous improvement. • Identify process gaps, tooling gaps, enablement needs, and coaching opportunities that improve SDR productivity. • Help recruit, interview, onboard, and ramp new SDRs as the team grows.

🎯 Requirements

• 2+ years of experience managing SDRs, BDRs, or outbound sales development teams. • Proven ability to coach early-career sales talent and improve rep performance. • Strong understanding of outbound prospecting, including account research, persona mapping, sequencing, cold calling, LinkedIn outreach, objection handling, and meeting qualification. • Experience managing a team against activity, conversion, pipeline, and quality metrics. • Comfort using modern sales tools such as HubSpot, LinkedIn Sales Navigator, Gong, Apollo, Clay, Outreach, Salesloft, or similar platforms. • Strong interest in improving sales development workflows through better data, smarter tooling, and more effective rep execution. • Ability to bring fresh ideas while collaborating well with existing leadership and operating structures. • Strong communication skills with a high bar for clear, relevant, commercially sharp messaging. • Analytical mindset with the ability to diagnose funnel problems and turn data into coaching or process changes. • High ownership, strong follow-through, and comfort operating in a fast-moving environment. • Experience selling into ecommerce, retail, marketing, analytics, attribution, or performance marketing teams is a plus.

🏖️ Benefits

• Health insurance • Professional development • Flexible work arrangements • Paid time off