TrustStone Software GmbH
11 - 50 employees
Unsere Mission ist es, mit unseren Software-Produkten die digitale Zusammenarbeit zwischen Steuerberatern und deren Mandanten zu vereinfachen.Harte Arbeit, viel Teamgeist und einer Menge Humor – das sind wir: Seit 2011 bauen wir individuelle Software für die Steuerberatung – mit Erfolg.
Customer Success Manager – Tax Advisor Software
Job not on LinkedIn
🔥 6 minutes ago
🗣️🇩🇪 German Required
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TrustStone Software GmbH
11 - 50 employees
Unsere Mission ist es, mit unseren Software-Produkten die digitale Zusammenarbeit zwischen Steuerberatern und deren Mandanten zu vereinfachen.Harte Arbeit, viel Teamgeist und einer Menge Humor – das sind wir: Seit 2011 bauen wir individuelle Software für die Steuerberatung – mit Erfolg.
📋 Description
• Proactive account management of existing customers • Driving adoption and reactivation to improve software usage • Supporting onboarding of new customers • Clearly and courteously explaining digital solutions • Documenting activities in the CRM system • Assisting with trade shows and events
🎯 Requirements
• Experience in Customer Success or experience working in/with tax practices • Strong interest in the digital transformation of daily tax-office workflows • Ability to translate complex topics into user-friendly language • Self-driven, independent, and well organized in a remote setup • Excellent and effective communication in German • Resilient and able to handle repetitive tasks
🏖️ Benefits
• Fully remote (100% home office) possible • Positive working atmosphere • Performance-based/competitive pay • Flat hierarchies • Training and professional development • Regular team events
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