Sales Executive

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September 24

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TTEC Digital

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Artificial Intelligence • B2B • Customer Experience

TTEC Digital is a leader in customer experience transformation, combining technology and human empathy to enhance customer interactions. With a focus on artificial intelligence, contact center technology, and customer relationship management, TTEC Digital delivers tailored solutions for mid-market digital transformation. Their comprehensive offerings include data analytics, CX strategy and design, and managed services that optimize customer engagements across various industries.

1001 - 5000 employees

🤖 Artificial Intelligence

🤝 B2B

📋 Description

• Responsible for generating business revenue through new clients and expanding existing business. • Collaborate with Business Development Associates to identify strategic targets and generate opportunities. • Build and manage corporate partner relationships with Microsoft to drive revenue and mutual value. • Create joint target account strategies and marketing activities that result in new business. • Develop strong relationships with Microsoft Leadership and Sales Representatives. • Research, mine social media and identify strategic sales opportunities. • Conduct opportunity assessments of clients and proactively develop account plans. • Work collaboratively to build presentations that promote unique selling points to prospects. • Develop SOWs and RFPs that meet established margin requirements. • Integrate client, prospect and partner feedback to expand offerings within accounts. • Maximize account value by widening offerings within existing accounts. • Present proposals to client decision makers for renewal and new business. • Collaborate with PMO and Practice to ensure successful implementation and client satisfaction. • Partner with Client Account Managers to ensure a high degree of client satisfaction.

🎯 Requirements

• Bachelor’s degree in Computer Science, MIS, or relative field experience. • Certification in CX related Microsoft disciplines or possess the knowledge to become certified. • Experience working directly with Microsoft to support client conversations. • 5 years or more experience working with relevant Microsoft technologies in a sales environment. • At least 3 years of experience leading bid and deal teams. • Have 3 years of experience partnering with Microsoft across multiple commercial teams. • Strong interpersonal skills, integrity and honesty. • Result oriented, problem solving mindset. • Ability to understand and communicate technical concepts across all levels of an organization. • Negotiation skills to overcome objections. • Ability to work independently and as part of a team.