Solution Engineer

🔥 1 hour ago

🌐 Singapore, Australia, +1 more countries – Remote

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⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

👻 Ghost score 10%

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Twilio

5001 - 10000 employees

🔌 API

🤝 B2B

API • B2B

Twilio is a leading provider of cloud communications services that enables developers to build innovative communication solutions. Founded in 2008, Twilio has democratized access to communication channels such as voice, text, chat, video, and email through easy-to-use APIs. With headquarters in San Francisco and a global presence, Twilio empowers organizations of all sizes to engage effectively with their customers by integrating these communication capabilities into their applications.

📋 Description

• Lead client discovery sessions to identify business challenges, goals, and core value drivers • Translate customer requirements into high-level future-state architecture and implementation roadmaps • Deliver customized software demos, presentations, and proof-of-concepts for audiences from front-line staff to C-level executives • Address technical objections and respond to RFPs/RFIs • Partner with Account Executives to accelerate deal closures • Design and build next-generation customer engagement experiences using Twilio’s Customer Engagement Platform • Shape conversational experiences combining voice, messaging, autonomous and human-assisted agents, and intelligent workflows • Design intelligent flows, prototype solutions, and translate business intent into scalable architectures

🎯 Requirements

• Understanding of cloud computing, cPaaS, and AI • Exceptional public speaking, storytelling, interpersonal, and consensus-building capabilities • Curiosity about technology and willingness to learn new technology • Ability to work remotely from Australia, Singapore, or Japan • Approximately 35% travel anticipated

🏖️ Benefits

• Competitive pay • Generous time off • Ample parental and wellness leave • Healthcare • Retirement savings program • Support for employee volunteering and donation efforts • Remote-first work environment • Opportunities for team gatherings, functional off-sites, and customer meetings

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