Inbound Sales Representative – Insurance, Bank Experience

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Logo of Twoconnect

Twoconnect

201 - 500 employees

Founded 2018

🏥 Healthcare

⚖️ Legal

📦 Logistics

Healthcare • Legal • Logistics

Twoconnect is an outsourcing service provider specializing in tailored and scalable offshore staffing solutions for businesses in Australia and New Zealand. They offer expert HR consulting, talent sourcing, onboarding, and performance management to help companies build dedicated offshore teams in various industries, including accounting, IT, healthcare, and retail. With a focus on long-term partnerships, Twoconnect streamlines the recruitment and management of remote staff to enhance operational efficiencies and reduce costs.

📋 Description

• Up-sell and cross-sell products and services to existing customers through inbound and outbound telephone calls • Leverage the company’s systems and tools to meet sales targets within established service times • Follow up on leads generated on the website • Identify sales opportunities from existing client quotes within 4–6-week campaigns • Maintain accurate and detailed records of sales activities and customer interactions • Inform management of potential areas for growth in product, service, and education sales • Answer customer claims queries

🎯 Requirements

• Proven experience in a Customer Service/ Sales environment • Demonstrated ability to identify and meet customer needs through effective sales techniques • Excellent oral and written communication skills • Proficiency using computer systems and software to record sales activities and access customer information • Strong interpersonal and teamwork skills • Ability to learn new product and company information

🏖️ Benefits

• Permanent work from home • Monday–Friday: 6:00 AM - 3:00 PM PHT (adjustments will be made for daylight saving time) • HMO with 2 free dependents and medical reimbursements • Government-mandated benefits • Opportunities to work with leading companies in Australia and beyond • Training programmes for career development • Engaging company outings, team activities and wellness sessions • Supportive, inclusive culture • Dedicated managers focused on your growth and success • Competitive pay and benefits • Additional entitlements • Structured career development programs • Equal opportunity workplace • Cultural diversity and inclusive workplace

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