IT & Systems Manager – Midshift

🕒 June 2

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Twoconnect

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2018

👥 HR Tech

🤝 B2B

🏪 Marketplace

HR Tech • B2B • Marketplace

Twoconnect is an outsourcing service provider specializing in tailored and scalable offshore staffing solutions for businesses in Australia and New Zealand. They offer expert HR consulting, talent sourcing, onboarding, and performance management to help companies build dedicated offshore teams in various industries, including accounting, IT, healthcare, and retail. With a focus on long-term partnerships, Twoconnect streamlines the recruitment and management of remote staff to enhance operational efficiencies and reduce costs.

📋 Description

• Oversee core business systems, ensuring they remain secure, stable, efficient, and aligned with business objectives. • Manage relationships with external IT suppliers, software vendors, and technology partners to ensure service quality and performance. • Lead and coordinate IT projects, system upgrades, and technology initiatives to support operational and strategic goals. • Monitor system integrations, data flows, and platform connectivity to ensure accurate, secure, and efficient information exchange. • Identify opportunities to improve system performance, reduce costs, streamline processes, and enhance digital capabilities. • Oversee website systems, digital platforms, and customer-facing technology, including online quote and purchase journeys. • Provide technology leadership through reporting, troubleshooting, governance, vendor management, and continuous improvement initiatives.

🎯 Requirements

• Bachelor’s degree in Information Technology, Computer Science, Information Systems, Engineering, or a related field, with 5+ years of experience in IT systems management or technology leadership roles. • Strong understanding of systems architecture, integrations, data flows, infrastructure, and business-critical technology platforms. • Proven experience managing IT vendors, software providers, service levels, and technology partner relationships. • Demonstrated success in delivering technology projects and driving system, process, and operational improvements. • Solid knowledge of IT security, compliance, regulatory requirements, and risk management within business environments. • Strong analytical, problem-solving, and stakeholder management skills, with the ability to communicate technical concepts to non-technical audiences. • Commercially focused, highly organised, and capable of balancing strategic planning with hands-on troubleshooting and continuous improvement initiatives.