Operations Support Coordinator – Day Shift

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Twoconnect

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2018

👥 HR Tech

🤝 B2B

🏪 Marketplace

HR Tech • B2B • Marketplace

Twoconnect is an outsourcing service provider specializing in tailored and scalable offshore staffing solutions for businesses in Australia and New Zealand. They offer expert HR consulting, talent sourcing, onboarding, and performance management to help companies build dedicated offshore teams in various industries, including accounting, IT, healthcare, and retail. With a focus on long-term partnerships, Twoconnect streamlines the recruitment and management of remote staff to enhance operational efficiencies and reduce costs.

📋 Description

• Working within a small, collaborative operations team, the **Operations Support Coordinator **plays an important role in supporting the day-to-day administration of the business. • Responsible for maintaining accurate operational data, processing purchase orders and invoices, managing product and customer information within Zoho, and coordinating the flow of information between internal teams and the warehouse. • Process purchase orders and invoices accurately and in a timely manner. • Maintain product master data, SKU information and pricing within Zoho, ensuring records remain accurate and up to date. • Create and maintain customer accounts in Zoho following internal approval processes. • Prepare and distribute packing slips and operational documentation to the warehouse to support daily dispatch activities. • Liaise with warehouse staff and internal departments to obtain information required for daily operations. • Update and maintain daily operational reports, ensuring information is complete and accurate. • Monitor operational data and identify discrepancies or issues requiring investigation. • Assist in maintaining data integrity across business systems and contribute to ongoing process improvements. • Provide administrative support across the operations function as required. • Provide backup support to the Customer Service team during periods of leave or increased workload. • Perform other duties consistent with the position as required.

🎯 Requirements

• Previous experience in an operations administration, inventory administration, purchasing or similar administrative support role. • Experience using **Zoho **or comparable ERP/CRM systems would be highly regarded. • High level of accuracy with exceptional attention to detail. • Strong organisational and time management skills with the ability to manage multiple priorities. • Demonstrated critical thinking and problem-solving abilities. • Ability to work independently while collaborating effectively within a small team. • Strong written and verbal communication skills for internal stakeholder coordination. • Experience working within distribution, wholesale, logistics or inventory-based environments would be advantageous.

🏖️ Benefits

• Permanent work from home • Monday–Friday: 5:00 AM – 2:00 PM PHT (*adjustments will be made for daylight saving time*) • HMO with 2 free dependents and medical reimbursements • Government-mandated benefits • Opportunities to work with leading companies in Australia and beyond • Training programmes for career development • Engaging company outings, team activities and wellness sessions • Supportive, inclusive culture • Dedicated managers focused on your growth and success