Fraud Operations Analyst

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U.S. Bank

WebsiteLinkedInAll Job Openings

10,000+ employees

🏦 Banking

💸 Finance

🛡️ Insurance

💰 $55M Post IPO debt on 2023-10

Banking • Finance • Insurance

U. S. Bank is a large, diversified commercial bank and financial services company. It operates retail and branch banking, corporate and commercial banking, lending and credit underwriting, wealth management, investment and asset management, and offers insurance and other financial products. The company serves consumer and business customers through physical branches, digital and contact-center channels, and maintains a multinational presence (locations in the United States, Canada, Europe and India). It is a Member FDIC institution and emphasizes customer-focused services, inclusion, and career development.

📋 Description

• Analyze transactions and digital interactions with U.S. Bank to detect and prevent fraud • Monitor money movement through various channels • Review website and mobile application activity • Monitor account activity to identify fraudulent transactions and policy violations • Secure accounts to prevent financial losses • Contact customers via email or phone to verify suspicious activity • Work with internal departments to confirm transaction legitimacy • Collaborate with stakeholders to resolve fraud-related issues • Maintain accurate records and fraud trend data

🎯 Requirements

• Excellent English (C1) • Relevant work experience, preferably in fraud prevention, risk, or a related field • Ability to interpret technical and administrative instructions • Proficiency navigating multiple software systems, including Microsoft Office • Strong analytical skills to identify and resolve exceptions • Ability to solve complex problems independently • Willingness to work night shifts from 20:30–04:30, including weekends • Comfortable with a remote work model • Knowledge of the banking industry • Familiarity with mobile and online banking applications • Strong investigative skills • Attention to detail • Ability to work efficiently under pressure

🏖️ Benefits

• Performance-based incentives for eligible employees • Inclusive equitable benefits focused on financial wellbeing, health & wellness • Continuous development opportunities including training, education support, and career progression pathways • Employee recognition programs • Inclusive and accessible recruitment experience with adjustments available during the application or hiring process