Ubeya
51 - 200 employees
Founded 2017
đź Consulting
đŚ Logistics
đĽ Healthcare
đ° $10M Series A - Ubeya on 2024-10
Consulting ⢠Logistics ⢠Healthcare
Ubeya is a leading B2B SaaS workforce management platform that streamlines staffing operations for temporary and event-based work. Its Ubeya OS and Ubeya Stadia product manage large-scale event and stadium staffing, supporting internal and agency workers across major sports and entertainment venues. The platform helps staffing agencies and venues coordinate scheduling, shifts, and operational workflows at scale to improve efficiency, resilience, and worker engagement.
Customer Success Specialist, Growth (DACH Region)
đĽ 1 minute ago
đŁď¸đŠđŞ German Required
đ Check your resume score for this job
Improve your chances of getting an interview by checking your resume score before you apply.
Ubeya
51 - 200 employees
Founded 2017
đź Consulting
đŚ Logistics
đĽ Healthcare
đ° $10M Series A - Ubeya on 2024-10
Consulting ⢠Logistics ⢠Healthcare
Ubeya is a leading B2B SaaS workforce management platform that streamlines staffing operations for temporary and event-based work. Its Ubeya OS and Ubeya Stadia product manage large-scale event and stadium staffing, supporting internal and agency workers across major sports and entertainment venues. The platform helps staffing agencies and venues coordinate scheduling, shifts, and operational workflows at scale to improve efficiency, resilience, and worker engagement.
đ Description
⢠Lead new DACH clients from post-sale kick-off to active daily platform adoption ⢠Conduct regular account reviews, ensure high satisfaction (CSAT), and optimize platform utilization ⢠Act as the voice of the DACH market internally ⢠Work closely with our Business Development team to identify upsell, cross-sell, and new footprint opportunities within the region ⢠Provide localized, native-level training sessions and technical guidance to help client teams realize immediate value
đŻ Requirements
⢠Native/Fluent German (essential) ⢠Full professional proficiency in English ⢠3+ years in customer-facing SaaS roles (Implementation, Customer Success, Account Management, or Consulting) ⢠Experience in Workforce Management, HR Tech, or Staffing/Events industries is a major plus ⢠Comfortable with software setups, data imports (CSV), basic API concepts, and system integrations (CRM/HRIS) ⢠Deep familiarity with business practices and client expectations across Germany, Austria, and Switzerland
đď¸ Benefits
⢠Flexible work arrangements ⢠Professional development opportunities
Apply NowSimilar Jobs
đĽ 19 hours ago
Senior Customer Success Manager at voiio helping enterprises improve employee well-being and driving commercial growth through effective client onboarding.
đŁď¸đŠđŞ German Required
đ Yesterday
Senior CRM / Lifecycle Manager transforming app users into loyal customers. Leading data-driven multi-channel campaigns to improve user retention.
đŁď¸đŠđŞ German Required
đ Yesterday
Customer Success Manager facilitating educational connections with AV1 for students absent from school. Engage with local authorities and schools in North Rhine-Westphalia (NRW) to promote technology adoption.
đŁď¸đŠđŞ German Required
đ Yesterday
Customer Success Manager at Tourlane ensuring seamless travel experiences for customers post-booking. Managing inquiries and proactively solving customer issues in a tech-driven travel company.
đŠđŞ Germany â Remote
đ° $26.3M Series D - Tourlane on 2024-11
â° Full Time
đĄ Mid-level
đ Senior
đ Customer Success
đŁď¸đŠđŞ German Required
đ 2 days ago
Customer Success Manager at zvoove ensuring client satisfaction and retention. Engaging proactively with existing customers to offer tailored SaaS solutions and prevent churn.
đŁď¸đŠđŞ German Required
